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SaaS Analytics: analyzing usage data to improve software

88 Citations2014
B. Schaap, T. Castelein
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The final report of the Bachelor project at TOPdesk in which the students built an application for gathering usage data from the Topdesk software is presented.

Abstract

The final report of our Bachelor project at TOPdesk in which we built an application for gathering usage data from the TOPdesk software.