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Artificial Intelligence (AI) in Libraries

88 Citations•2025•
Shakeel Ahmed, Faheem Akhtar, Kanwal Saharan
The Critical Review of Social Sciences Studies

The results suggest that AI integration has led to more efficient resource management, personalized user services, and improved information accessibility, although challenges like infrastructure costs and ethical issues related to privacy remain.

Abstract

Artificial Intelligence (AI) has emerged as a transformative force in various sectors, and libraries are no exception. The integration of AI in libraries has revolutionized how information is stored, retrieved, and delivered, enhancing operational efficiency and improving user experience. Libraries, traditionally dependent on manual labor and physical resources, are now utilizing AI technologies such as machine learning, natural language processing, and automation to streamline processes. This paper explores the role of AI in libraries, comparing the system before and after AI implementation. Through a mixed-methods approach, the study investigates the impacts of AI on library operations, user satisfaction, challenges, and ethical concerns. The results suggest that AI integration has led to more efficient resource management, personalized user services, and improved information accessibility, although challenges like infrastructure costs and ethical issues related to privacy remain.