The basics of website analytics and the potential benefits derived from analyzing that data are introduced.
This article presents an overview of the potential benefits of analyzing website analytic data. During the last several years I have gained first-hand knowledge of Internet marketing programs of a variety of companies ranging from national name brands to small businesses. In addition, I have been active in the local chapter of the American Marketing Association. During this time, it has become clear to me that many small business owners and marketing managers at various size companies lack a basic understanding of the potential benefits of analyzing website analytic data. This article introduces the basics of website analytics and the potential benefits derived from analyzing that data. The objectives of this article include: