Sentiment Analysis in TripAdvisor
149 Citations•2017•
Ana Valdivia, M. V. Luzón, Francisco Herrera
IEEE Intelligent Systems
An analysis is developed for studying the matching between users’ sentiments and automatic sentiment-detection algorithms in TripAdvisor as a source of data for sentiment analysis tasks.
Abstract
Web platforms such as TripAdvisor allow tourists to describe their experiences with hotels, restaurants, and other tourist attractions. This article proposes TripAdvisor as a source of data for sentiment analysis tasks. The authors develop an analysis for studying the matching between users’ sentiments and automatic sentiment-detection algorithms. They also discuss some of the challenges regarding sentiment analysis and TripAdvisor.