Business process Management for collaborative Businesses
This paper focuses on management of cross-organizational collaborative processes, presents a conceptual solution for the different management tasks, and demonstrates how a realized concept which supports networked enterprises in the management of collaborative business processes could look like.
Abstract
Business process management is established for improving business processes within an enterprise. However, the concept could also be applied to enhance collaborative business processes spanning over multiple enterprises. In contrast to the intra-organizational case, management of cross-organizational collaborative processes imposes several organizational and technological challenges that result from the variety of independent actors in the environment of collaborations. This paper focuses on these challenges, presents a conceptual solution for the different management tasks, and demonstrates how a realized concept which supports networked enterprises in the management of collaborative business processes could look like.