The first 10 years of this transformation to a Whole Person/Whole Health approach to care is described and lessons learned during that process regarding large-scale system change are provided.
The Veterans Health Administration is undergoing a system-wide transformation to a Whole Person/Whole Health approach to care. The Whole Health model of care is described including early outcome data on utilization and effectiveness. The paper describes the first 10 years of this transformation and provides lessons learned during that process regarding large-scale system change.