This article offers a practical strategy that combines the capabilities of cloud computing and social media analytics to effectively monitor and manage governmental policies, which would not have been achieved without technology.
Due to the availability of IT infrastructure and a shift in government advisors’ perspectives, cloud-based e-governance is currently becoming a reality. To effectively monitor and manage governmental policies, this article offers a practical strategy that combines the capabilities of cloud computing and social media analytics. The foundation of every economic system is taxation. Tax evasion, tax calculation, compliance process, and return filling are some major regulatory challenges. This is a problem that technology can handle perfectly. India’s implementation of the goods and services tax is a significant shift in indirect taxation that would not have been achieved without technology. The manual processes used in the pre-GST era resulted in cost compliance issues and input tax credit ambiguities. Important technologies utilized in GST include big data, AI, cloud computing, etc. This study emphasize about role of cloud computing in GST.