Managing the Managers

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Abstract

This is a report and analysis of the inter-managerial relations between the central office (hereafter Office) of a corporation and one of its units, as the managers of the Office imposed a control on those of the unit. The problem is twofold: first, to show the events leading to decisions, and second to follow the interplay between formal groups (representing official fiat) and informal groups (concerned with evading or modifying directives) from a given point to a working adjustment. The problem can best be presented by first tracing actions that led to intervention by the Office.