How emotional intelligence(EI) helps employees to stabilize in their workplace. Do EI matters?
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Abstract
The study investigates the association between emotional intelligence(EI) and workers' stability in the energy sector in Bengaluru, Karnataka. The study measures an employee's competence and social competence in responsiveness, commitment, and job performance, stabilizing their workplace position in the organization. The design used for the study was a quantitative survey method, and 270 usable responses were collected from the employees working in the energy sector. The questionnaire instrument consists of 25 items relating to the four dimensions of self-awareness(SA), self-efficacy (SE), self-control (SC), and relationship management(RM). The exploratory study indicates emotional intelligence(EI) factors significantly contribute to employee productivity, performance, and overall growth of an organization. EI is positively related to employees' responsiveness(RE) and commitment(COM) to their work in a firm showing the R square value for EI and RE found to be 59.12% effect and for EI and COM R square value found to be 66.32% influential. It is found from the study that EI and the performance of the employee are not fully explained by the model, showing significantly less influence. The study indicates that EI matters in the workplace and is crucial for workers' stability. This research has a limited sample size, period, and factors considered under investigation, similar to other studies. Therefore, further scope in this direction can be studied to widen the area of analysis