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Business and Management

2 Citations2019
J. McHale
The Changing Information Environment

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Abstract

Motivation is tricky to manage because individuals are vastly unique, and are motivated by different factors and goals. The challenge for corporations is two-fold; specifically identifying what motivates their employees, and continuously monitoring and acting on any changes in factors that motivate these employees. The principal aim of this study was to investigate the factors influencing employee motivation and the resultant effect on the organisational performance of the Engineering Supplies Company in Durban. The data was gathered using quantitative research methods and the research instrument utilised was a questionnaire. Both extrinsic and intrinsic sources were identified as factors affecting employee motivation, and the findings also showed that employees at the organisation were motivated by financial and non-financial aspects. The employees of the company were found to have low to average motivation levels, which manifested in disciplinary issues and high labour turnover. Consequently, it was found that when employees were demotivated, the organisational performance was negatively impacted. However, it was also found that if employees were sufficiently motivated, the organisational performance could be significantly improved. This study recommended that the organisation should develop and implement motivational packages that include both financial and non-financial factors.