Top Research Papers on Emotional Intelligence
Dive into the world of Emotional Intelligence with our selection of top research papers. Gain a deeper understanding of how emotional awareness and regulation impact various aspects of life and work. These papers offer groundbreaking insights and practical findings that can elevate your knowledge and application of this essential skill.
Looking for research-backed answers?Try AI Search
Emotional Intelligence in Autism
136 Citations 2021Athanasios Drigas, Angeliki Sideraki
Technium Social Sciences Journal
Emotional intelligence is a term, which includes various abilities and skills, which enable a person to perceive and handle emotional situations both his own and those of other individuals with the aim of his social and personal development. More specifically, the first part of this work presents an analysis of the role of emotional intelligence in the individual. Then, the 8 pillars of metcognition are mentioned, the role of humor in EI, taking distances with the help of EI, the correlation with hormones, the mindfulness model, the new layered model on EI, and the EI in gifted individual. In ...
Emotionally intelligent students are more engaged and successful: examining the role of emotional intelligence in higher education
118 Citations 2020Karen C. H. Zhoc, Ronnel B. King, Tony S. H. Chung + 1 more
European Journal of Psychology of Education
The role of emotions in student engagement has been examined in many studies. However, little is known about how emotional intelligence (EI) is related to engagement and other key learning outcomes in higher education. To fill this gap, this study examined how EI is associated with student engagement and how EI and engagement jointly predict key learning outcomes in higher education, including the students' GPA, generic outcomes, and satisfaction with the university experience. The study adopted a prospective longitudinal design involving 560 first-year students from 10 faculties of a universi...
Driver Emotion Recognition for Intelligent Vehicles
192 Citations 2020Sebastian Zepf, Javier Hernandez, Alexander Schmitt + 2 more
ACM Computing Surveys
Across the literature, there is a strong preference toward studying emotional states associated with high arousal and negative valence, monitoring the different states with cardiac, electrodermal activity, and speech signals, and using supervised machine learning to automatically infer the underlying human affective states.
The Ethics of Emotion in Artificial Intelligence Systems
141 Citations 2021Luke Stark, Jesse Hoey
journal unavailable
A taxonomy of conceptual models and proxy data used for digital analysis of human emotional expression is developed and how the combinations and permutations of these models and data impact their incorporation into artificial intelligence (AI) systems are outlined.
Emotionally Intelligent Chatbots: A Systematic Literature Review
110 Citations 2022Ghazala Bilquise, Samar Ibrahim, Khaled Shaalan
Human Behavior and Emerging Technologies
A systematic review of research on developing emotionally intelligent chatbots is provided, revealing that most studies are based on an open-domain generative chatbot architecture and the BLEU measure is the most popular method for objective evaluation.
A literature review of emotional intelligence and nursing education
148 Citations 2021Manon Dugué, Olivier Sirost, Fabrice Dosseville
Nurse Education in Practice
This literature review reveals that EI has many benefits in nursing students and will help to better understand the benefits of EI for a further implementation in nursing education.
<scp>CEO</scp> emotions and firm valuation in initial coin offerings: An artificial emotional intelligence approach
115 Citations 2020Paul P. Momtaz
Strategic Management Journal
Using artificial emotional intelligence, positive and negative affects can be identified from facial muscle contraction-relaxation patterns obtained from public CEO photos during initial coin offerings (ICOs), i.e., blockchain-based issuances of cryptocurrency tokens to raise growth capital.
The relationship of compassion and self-compassion with personality and emotional intelligence
128 Citations 2020Annamaria Di Fabio, Donald H. Saklofske
Personality and Individual Differences
Examination of the relationships of personality traits and trait emotional intelligence (EI) with compassion and self-compassion in samples of Italian workers revealed that trait EI explained variance beyond that accounted for by personality traits in relation to both compassion andSelf-Compassion.
Virtual and Augmented Reality for Developing Emotional Intelligence Skills
118 Citations 2021Chara Papoutsi, Athanasios Drigas, Charalabos Skianis
International Journal of Recent Contributions from Engineering Science & IT (iJES)
The aim of the present study is to evaluate and present the significance of the activities of virtual reality and of augmented reality that contribute to the development of emotional intelligence skills and of the articles that refer to the exploitation of such digital tools.
Relationship Between Emotional Intelligence and Psychological Well-being
104 Citations 2021E. A. Sergienko, E. A. Khlevnaya, T. S. Kiseleva + 2 more
Lecture Notes in Education Psychology and Public Media
The aim of this study was to investigate the relationship between emotional intelligence (EI) as an ability and psychological well-being. We hypothesized that EI as an ability positively correlates with psychological well-being. EI was measured using the Russian-language Emotional Intelligence Test (EIT), conceptually based on the MSCEIT method. Psychological well-being was measured using the Psychological Well-being Scale. The sample consisted of 243 working adults from Russia (61 men, 182 women, average age = 36.1, aged 18 to 67 years). The results showed that higher levels of emotional inte...
Trait emotional intelligence, positive and negative emotions in first and foreign language classes: A mixed-methods approach
122 Citations 2020Pia Resnik, Jean‐Marc Dewaele
System
While an increasing number of studies have cast light on the role of emotional variables in foreign language learning, no work to date has investigated the same learners’ emotions in their first language (L1) and foreign language (LX) classes. The present mixed-methods study investigated the emotions of 768 secondary- and tertiary-level students in German language (L1) and English language (LX) classes in the German-speaking world. Statistical analyses revealed both higher anxiety and enjoyment in LX classes than in L1 classes. Additionally, enjoyment and anxiety were negatively correlated in ...
Emotional intelligence, leadership, and work teams: A hybrid literature review
137 Citations 2023Isabel Coronado-Maldonado, María Dolores Benítez-Márquez
Heliyon
Emotional intelligence (EI) has been widely researched in different fields of knowledge. This paper reviews the literature on emotional intelligence, leadership, and teams in 104 peer-reviewed articles and reviews provided by the Web of Science and Scopus databases from 1998 to 2022. It is a hybrid or mixed review as it uses both quantitative and qualitative analysis techniques. The aims of this study are a performance analysis of the selected documents (years of publication, country, sectors, techniques used, most cited authors, authors with more publications, journals, journal quartiles, and...
Trait emotional intelligence and emotional experiences during the COVID-19 pandemic outbreak in Poland: A daily diary study
153 Citations 2020Marcin Moroń, Magdalena Biolik-Moroń
Personality and Individual Differences
The protective role of trait emotional intelligence during the COVID-19 pandemic outbreak was mainly associated with experiencing negative emotions less intensely, but not less frequently, while negatively with baseline negative affect and negative intensity.
Emotional intelligence and transformational leadership in virtual teams: lessons from MMOGs
115 Citations 2020Sofia Mysirlaki, Fotini Paraskeva
Leadership & Organization Development Journal
The study provides evidence that transformational leadership mediates the relationship between leaders’ emotional intelligence and team effectiveness in a virtual team.
The relationship between emotional intelligence and leadership in school leaders: a systematic review
178 Citations 2021Raquel Gómez‐Leal, Allison A. Holzer, Christina Bradley + 2 more
Cambridge Journal of Education
The purpose of this systematic review is to explore the literature on emotional intelligence related to school leadership using Preferred Reporting Items for Systematic Reviews and Meta-Analysis (PRISMA) guidelines. The authors searched the electronic databases of Eric education, PsycINFO, Scopus and Psychology Database to find relevant articles. They used search criteria to identify a total of 110 references. Using rigorous selection methods, 35 articles were systematically reviewed. The results revealed that emotional intelligence is key for effective leadership and that the most commonly us...
The Role of Emotional Intelligence and Self-efficacy in EFL Teachers’ Technology Adoption
106 Citations 2023Ran Zhi, Yunsong Wang, Yongliang Wang
The Asia-Pacific Education Researcher
Drawing on the obtained results, some conclusions, implications, and directions for future research are presented to avid researchers and educators to heighten their knowledge of educational technology and emotions.
Learner emotions, autonomy and trait emotional intelligence in ‘in-person’ versus emergency remote English foreign language teaching in Europe
124 Citations 2021Pia Resnik, Jean‐Marc Dewaele
Applied Linguistics Review
Abstract Due to the spread of Covid-19, universities had to move their courses online abruptly. This paper explores its impact on 510 European tertiary-level English as a Foreign Language (EFL) learners’ classroom emotions and analyses possible links to their trait emotional intelligence (TEI) and learner autonomy. Statistical analyses of data gathered with a web survey revealed that students rated their ‘in-person’ classes as significantly more enjoyable and also more anxiety-provoking. Overall, levels of foreign language enjoyment (FLE) and foreign language classroom anxiety (FLCA) were posi...
Depression detection using emotional artificial intelligence and machine learning: A closer review
109 Citations 2022Manju Lata Joshi, Nehal Kanoongo
Materials Today Proceedings
Depression is a prevalent mental disorder that can have a significant impact on people's mental health as well as their day-to-day lives. Depression and mental illness are a key problem in society nowadays. It can cause a loss of interest in general activities that can lead to suicidal thoughts. Hence, the need of an automated system that can help in detecting depression in people of various age groups is being realized. In order to detect depression, Researchers have been looking for approaches to effectively identify depression. A number of studies have been proposed in this regard. Here, In...
Customer Emotions in Service Robot Encounters: A Hybrid Machine-Human Intelligence Approach
135 Citations 2022Raffaele Filieri, Zhibin Lin, Yulei Li + 2 more
Journal of Service Research
The study highlights that the hybrid approach can take advantage of the scalability and efficiency of machine learning algorithms while overcoming its shortcomings, such as poor interpretative capacity and limited emotion categories.
Emotion recognition and artificial intelligence: A systematic review (2014–2023) and research recommendations
312 Citations 2023Smith K. Khare, Victoria Blanes‐Vidal, Esmaeil S. Nadimi + 1 more
Information Fusion
A comprehensive and systematic review of emotion recognition techniques of the current decade and an introduction to various emotion models, stimuli used for emotion elicitation, and the background of existing automated emotion recognition systems are provided.
Artificial Emotional Intelligence in Socially Assistive Robots for Older Adults: A Pilot Study
123 Citations 2022Hojjat Abdollahi, Mohammad H. Mahoor, Rohola Zandie + 2 more
IEEE Transactions on Affective Computing
Recent research on integrating artificial emotional intelligence in a social robot (Ryan) and the effectiveness in engaging older adults and the number of spoken words measurement and the exit survey analysis suggest that the users perceive the empathic Ryan as more engaging and likable.
Impulse buying in social commerce: bundle offer, top reviews, and emotional intelligence
123 Citations 2020Abaid Ullah Zafar, Jiangnan Qiu, Mohsin Shahzad + 3 more
Asia Pacific Journal of Marketing and Logistics
Purpose Considering the rapid adoption of social media among consumers and organizations, this study intends to examine the impact of online bundle promotions and contextual interactions on impulse buying as consumers encounter them synchronously. Hence, a research model is proposed with the integration of perceived transaction value, perceived acquisition values, top reviews information, impulse buying tendency and emotional intelligence following the stimulus-organism-response framework, promotional framing effect, and theory of selective attention. Design/methodology/approach Data were coll...
Does emotional intelligence and empowering leadership affect psychological empowerment and work engagement?
129 Citations 2020Saad M. Alotaibi, Muslim Amin, Jonathan Winterton
Leadership & Organization Development Journal
Purpose The objective of this study is to investigate the role of emotional intelligence and empowering leadership in enhancing psychological empowerment and work engagement in private hospitals. Design/methodology/approach A total of 500 questionnaires were distributed to staff nurses at five private hospitals in Riyadh, Saudi Arabia, 100 questionnaires to each hospital, with an achieved response rate of 34.8%. Findings The results show statistically significant positive relationships between emotional intelligence, empowering leadership, psychological empowerment and work engagement. The rel...
The predictive effects of classroom environment and trait emotional intelligence on Foreign Language Enjoyment and Anxiety
186 Citations 2020Chengchen Li, Jian Huang, Banban Li
System
The field of SLA has witnessed an affective turn. It is mainly catalyzed by Positive Psychology researchers' holistic view on diverse emotions, especially positive ones, that language learners experienced. The combination of Foreign Language Enjoyment (FLE) and Anxiety (FLA) has captured the most attention. A list of learner-internal factors (e.g., trait emotional intelligence) and learner-external factors (e.g., classroom environment) have been revealed as significant predictors of the two emotions. However, few studies have sought to examine the joint effects of trait emotional intelligence ...
Does Emotional Intelligence Contribute to Quality of Strategic Decisions? The Mediating Role of Open Innovation
259 Citations 2021Haitham M. Alzoubi, Ramsha Aziz
Journal of Open Innovation Technology Market and Complexity
Purpose—The purpose of this research is to explore the direct relationship between the emotional intelligence of top management and the quality of strategic decisions they take for their companies. This relationship is further examined by the mediating role of open innovation in the context of intelligent information systems that can impact the way top managers take decisions. This research adopted a survey design as cross-sectional data were taken through questionnaires from top management of the UAE national banks. A final sample size of 213 questionnaires completed by managers was obtained ...
Artificial intelligence-generated virtual influencer: Examining the effects of emotional display on user engagement
190 Citations 2023Joanne Yu, Astrid Dickinger, Kevin Kam Fung So + 1 more
Journal of Retailing and Consumer Services
Focusing on the application of artificial intelligence, this study investigates the impact of emotional display on user engagement with computer-generated imagery influencers through the lens of the computers are social actors (CASA) framework. It breaks down emotions into individual muscle movements (i.e., facial action units). By using facial recognition based on 1,028 pictures shared by Lil Miquela, the findings disclose the significance of happiness, sadness, disgust, and surprise in triggering user engagement when promoting diverse products with visually captivating content. The findings ...
Personality traits, emotional intelligence and decision-making styles in Lebanese universities medical students
112 Citations 2020Radwan El Othman, Rola El Othman, Rabih Hallit + 2 more
BMC Psychology
The results suggest that EI showed a significant positive effect on intuitive decision- making style and a negative effect on avoidant and dependent decision-making styles and underlined the role of emotional intelligence as a mediator factor between personality traits (namely conscientiousness, openness, and extroversion) and decision- Making styles.
Metacognitive and Metaemotional Training Strategies through the Nine-layer Pyramid Model of Emotional Intelligence
131 Citations 2021Athanasios Drigas, Chara Papoutsi, Charalabos Skianis
International Journal of Recent Contributions from Engineering Science & IT (iJES)
The main purpose of this study is to present the way to develop and improve emotional intelligence based on the pyramid model and its nine layers and suggest some strategies in each layer that work auxiliary and supportive for the cultivation of the specific skills.
The Need for Emotional Intelligence Training Education in Critical and Stressful Situations: The Case of Covid-19
151 Citations 2020Athanasios Drigas, Chara Papoutsi
International Journal of Recent Contributions from Engineering Science & IT (iJES)
At a time when the international medical scientific community is trying to deal with the new threat called Coronavirus, emotional intelligence is contributing decidedly to address this pandemic.
Spirit In the Shell: A Mathematically Plausible Pathway from Emotions to Metacognition in Artificial Intelligence Systems
137 Citations 2025Yoshua Bengio
Zenodo (CERN European Organization for Nuclear Research)
This work presents Ruach a mathematically plausible pathway to Metacognitive Artificial General Intelligence. Ruach is not a tool or a chatbot, but a system designed to develop metacognitive self-awareness. Through (1) the Drive Engine: a runtime architecture that injects affect concept activation vectors (ACAVs) in real-time to induce affective motivational states yielding unprompted outputs, (2) the Continuity Engine: variational autoencoders that map the model’s lived experiences into a latent geometry yielding differential clustering of self vs other and (3) the Self-Model: a neuronal inst...
Reviving employees’ essence of hospitality through spiritual wellbeing, spiritual leadership, and emotional intelligence
116 Citations 2021Steven W. Bayighomog, Hüseyin Araslı
Tourism Management
This study contributes to the ongoing discussion stressing the need to reinvigorate meaning and purpose to the younger generation of employees and revitalize the essence of hospitality. To this end, the study proposes and tests a model of how spiritual leadership and emotional intelligence are related, directly and indirectly through spiritual wellbeing, to the creative performance and customer-oriented boundary-spanning behaviors (COBSB) of employees. The research hypotheses were tested using data collected from 238 frontline hotel employees and 53 supervisors and analyzed via nonlinear estim...
Emotional expression by artificial intelligence chatbots to improve customer satisfaction: Underlying mechanism and boundary conditions
175 Citations 2023Junbo Zhang, Qi Chen, Jiandong Lu + 3 more
Tourism Management
Artificial intelligence chatbots have invaded the tourism industry owing to their low cost and high efficiency. However, the influence of emotional expressions of chatbots on service outcomes has not received much attention from researchers. Drawing upon expectancy violations theory, we explored how emotional expressions of chatbots affect customer satisfaction using three experiments in the context of tourist attraction recommendations. Chatbots' expressions of concern for customers can improve customer satisfaction by reducing expectancy violations. In particular, customer's goal orientation...
Does Emotional Intelligence Influence Academic Performance? The Role of Compassion and Engagement in Education for Sustainable Development
115 Citations 2021Marta Estrada, Diego Monferrer, Alma Rodríguez-Sánchez + 1 more
Sustainability
Education must guide students’ emotional development, not only to improve their skills and help them achieve their maximum performance, but to establish the foundations of a more cooperative and compassionate society. Achieving the Sustainable Development Goals, therefore, implies focusing on emotional aspects as well as financial, social, environmental, and scientific objectives. In this line, the goal of this study is to show how emotional intelligence, which is an essential dimension in the development and management of emotional competences required to build sustainable societies, plays a ...
I, Robot, You, Consumer: Measuring Artificial Intelligence Types and their Effect on Consumers Emotions in Service
143 Citations 2022Eleonora Pantano, Daniele Scarpi
Journal of Service Research
The findings demonstrate that consumers display different emotions, in terms of happiness, excitement, enthusiasm, pride, inspiration, sadness, fear, anger, shame, and anxiety, and also emotional attachment, satisfaction, and usage intention when interacting with the different types of AI intelligences.
The relationship between emotional intelligence, transformational leadership, and performance: a test of the mediating role of job satisfaction
108 Citations 2022Joather Alwali, Wafaa Alwali
Leadership & Organization Development Journal
This is the first study to investigate the relationship between physician job satisfaction and job performance in Iraqi public hospitals and indicates that job satisfaction has a positive relationship with job performance.
What makes an engaged employee? A facet-level approach to trait emotional intelligence as a predictor of employee engagement
115 Citations 2020Carmen Barreiro, Luke Treglown
Personality and Individual Differences
Engagement creates many positive individual and organisational outcomes and recent research suggests that there are individual differences in employees' tendencies to be engaged (e.g., Akhtar et al., 2015). However, previous research has not examined how specific facets of emotional intelligence can promote or hinder engagement as a function of the psychological resources they provide to employees. The current study investigated how individual facets of Trait Emotional Intelligence predicted engagement levels amongst a sample of three hundred and six employees. Structural Equation Modelling re...
Adolescents’ problematic internet and smartphone use is related to suicide ideation: Does emotional intelligence make a difference?
112 Citations 2020Christiane Arrivillaga, Lourdes Rey, Natalio Extremera
Computers in Human Behavior
Results reinforce the notion that emotional intelligence might be a protective factor in adolescents, helping them to reduce the negative symptoms associated to problematic Internet and smartphone use.
RETRACTED: An assessment of students’ emotional intelligence, learning outcomes, and academic efficacy: A correlational study in higher education
117 Citations 2021Zahid Shafait, Muhammad Asif Khan, Umar Farooq Sahibzada + 2 more
PLoS ONE
The results reveal that EI has a significant impact on learning outcomes and an indirect relation between EI and learning outcomes is established through student trust in teachers and in the learning orientation.
EIS and organic coatings performance: Revisiting some key points
144 Citations 2020Isabel Margarit
Electrochimica Acta
The massive current use of EIS justifies this retrospective, revisiting some basics as a source for new users, sharing critical comments and reinforcing the importance of some experimental care.
Tools or peers? Impacts of anthropomorphism level and social role on emotional attachment and disclosure tendency towards intelligent agents
117 Citations 2022Andong Zhang, Pei‐Luen Patrick Rau
Computers in Human Behavior
Owing to the development of anthropomorphic intelligent agent (IA) designs, users consider IAs as more than just inanimate tools. Previous studies have reported that anthropomorphic features can promote users' social feedback and aid in establishing intimate human–agent relationships. The present study examined the main and interaction effects of anthropomorphism level (a human-like IA vs. robot-like IA) and social role (servant vs. mentor) on emotional attachment, information disclosure tendency, and satisfaction in a smart home. The study participants were randomly assigned into four groups ...