Top Research Papers on Gig Economy

In the wake of the Great Recession, labor scholars have explored the series of dramatic, digital transformations of work, employment, and labor relations that has accompanied the extraordinary grow...

This paper argues that micro-credentials are gig credentials for the gig economy, and progressive, democratic societies should seek to ensure that all members of society have access to a meaningful qualification that has value in the labour market and in society more broadly, and as a bridge to further education.

In urban gig economies around the world, platform labour is predominantly migrant labour, yet research on the intersection of the gig economy and labour migration remains scant. Our experience with two action research projects, spanning six cities on four continents, has taught us how platform work impacts the structural vulnerability of migrant workers. This leads us to two claims that should recalibrate the gig economy research agenda. First, we argue that platform labour simultaneously degrades working conditions while offering migrants much-needed opportunities to improve their livelihoods...

While the gig economy has expanded rapidly in the last decade, few have studied the psychological ramifications of working for an online labor platform. Guided by classical and modern theories of work and alienation, we investigate whether engagement in platform work is associated with an increased sense of powerlessness and isolation. We analyze data from two national surveys of workers from the Canadian Quality of Work and Economic Life Study in September 2019 ( N = 2,460) and March 2020 ( N = 2,469). Analyses reveal greater levels of powerlessness and loneliness among platform workers—a pat...

The advent of online platforms has been considered to be one of the most significant economic changes of the last decade, with their emergence reflecting a longer trend of increasing contingent work, labor market flexibility, and outsourcing work to independent contractors. In this article, we conceptualize the so‐called gig economy along four dimensions, namely, online intermediation, independent contractors, paid tasks, and personal services. Using this framework, it is possible to derive both a narrow definition of the gig economy, as ex ante specified, paid tasks carried out by independent...

This work identifies four major themes in the literature on platform work and the underlying metaphors associated with each and introduces an alternative image of platforms: as permissive potentates that externalize responsibility and control over economic transactions while still exercising concentrated power.

The gig economy is a phenomenon that is rapidly expanding, redefining the nature of work and contributing to a significant change in how contemporary economies are organised. Its expansion is not unproblematic. This article provides a clear and systematic analysis of the main ethical challenges caused by the gig economy. Following a brief overview of the gig economy, its scope and scale, we map the key ethical problems that it gives rise to, as they are discussed in the relevant literature. We map them onto three categories: the new organisation of work (what is done), the new nature of work (...

It is argued that the governance of gig work under conditions of platform capitalism is characterised by a process that the authors call “ dual value production ” : the monetary value produced by the service provided is augmented by the use and speculative value of the data produced before, during, and after service pro-vision.

Drawing on original survey and interview data on platform-based food delivery workers, we deploy an intersectional lens to analyze the ways in which the white working-class women who predominate in this sector of the gig economy interpret their work experience. With a focus on the gender–class nexus, we explore the reasons why these workers, especially mothers and other caregivers, self-select into this sector. These include: scheduling flexibility, which facilitates balancing paid work and family care; the opportunity to use previously unpaid food shopping skills to generate income, a neolibe...

The article takes the surprising exit of the food delivery platform Deliveroo from Berlin as a starting point to analyse the relationship between migration and the gig economy. In Berlin and many cities across the globe, migrant workers are indispensable to the operations of digital platforms such as Uber, Helpling, or Deliveroo. The article uses in-depth ethnographic and qualitative research to show how the latter's exit from Berlin provides an almost exemplary picture of why urban gig economy platforms are strongholds of migrant labour, while at the same time, demonstrating the very continge...

On-demand or “gig” workers show up to a workplace without walls, organizational routines, managers, or even coworkers. Without traditional organizational scaffolds, how do individuals make meaning of their work in a way that fosters engagement? Prior literature suggests that organizational practices, such as recruitment and socialization, foster group belonging and meaningfulness, which subsequently leads to engagement, and that without these practices alienation and attrition ensue. My four-year qualitative study of workers in the largest sector in the on-demand economy (ridehailing) suggests...

This study shows how workers adopt direct and indirect “anticipatory compliance practices”, such as undervaluing their own work, staying under the radar, curtailing their outreach to clients and keeping emotions in check, in order to ensure their continued participation on the platform, which takes on the role of a shadow employer.

The gig economy comprises a large portion of the workforce in today’s economy. The gig economy has low barriers to entry, enabling flexible work arrangements and allowing workers to engage in contingent employment, whenever, and in some cases, such as online labor markets, wherever, workers desire. And many of the workers seek and complete work via digital platforms. However, there is a lack of understanding into the participation in such platforms. The growth of the gig economy has been partly attributed to technological advancements that enable flexible work environments. In this study, we c...

Existing literature examines control and resistance in the context of service organizations that rely on both managers and customers to control workers during the execution of work. Digital platform companies, however, eschew managers in favor of algorithmically mediated customer control—that is, customers rate workers, and algorithms tally and track these ratings to control workers’ future platform-based opportunities. How has this shift in the distribution of control among platforms, customers, and workers affected the relationship between control and resistance? Drawing on workers’ experien...

The implications of an emerging form of workplace surveillance: surveillance with an algorithmic, as opposed to human, observer are discussed, and organisational research into workplace surveillance in situations where the observer and decision-maker can be a non-human agent is advanced.

The world of work is changing. Communications technologies and digital platforms have enabled some types of work to be delivered from anywhere in the world by anyone with a computer and an internet connection. This digitally-mediated work brings jobs to parts of the world traditionally characterized by low incomes and high unemployment rates. As such, it has been touted by governments, third-sector organizations, and the private sector as a novel strategy of economic development. Drawing on a four-year study with 65 workers in South Africa, Kenya, Nigeria, Ghana and Uganda, we examine the deve...

Abstract The growth of the “gig” economy generates worker flexibility that, some have speculated, will favour women. We explore this by examining labour supply choices and earnings among more than a million rideshare drivers on Uber in the U.S. We document a roughly 7% gender earnings gap amongst drivers. We show that this gap can be entirely attributed to three factors: experience on the platform (learning-by-doing), preferences and constraints over where to work (driven largely by where drivers live and, to a lesser extent, safety), and preferences for driving speed. We do not find that men ...

Platform firm in the gig-economy are disrupting work as a social practice, production systems and recasting capital-labour relations. This qualitative study examines worker agency in the Australian food-delivery sector; a segment where platforms actively intermediate both product and labour markets. Within this sector, worker agency poses a potential challenge to platform-organisations; however this study reveals how these platforms’ work organisation and market regulation constrain agency potential. Shaped by the work’s spatio-temporal features, organisational fixes and institutional context,...

Gig workers are a growing portion of the workforce and of increased interest to researchers. Recent reports suggest one in four workers is involved in gig work to some extent. Additionally, gig work has been a trending topic in organizational psychology for the past few years; however, our systematic literature review revealed the need for more attention to address definitional ambiguity and consider the intricacies of gig work. Specifically, this article identified the following gaps in the extant literature: the need for a comprehensive definition of gig work, the creation of profiles to dif...

Abstract This article investigates why gig economy workers who see themselves as self-employed freelancers also engage in collective action traditionally associated with regular employment. Using ethnographic evidence on the remote gig economy in North America, the UK and the Philippines, we argue that labour platforms increase the agency of workers to contract with clients and thus reduce the risk of false self-employment in terms of the worker–client relationship. However, in doing so, platforms create a new source of subordination to the platform itself. We term this phenomenon ‘subordinate...

This paper combines supervised text analysis with an in-depth qualitative content analysis, relying on 12’924 scraped comments from an online forum of workers on Upwork, to understand how HRM activities apply to and take shape on digital platforms by studying worker perceptions.

Despite growing interest in the concept of gig work, the nature and quality of gig work is not well understood. The article builds on recent research by exploring gig work through an application of notions of job quality associated with Scotland’s Fair Work Convention. Further, in recognising the multidimensional nature of job quality and the divide between objective versus subjective approaches to job quality, the article adopts a checklist or job characteristics approach, focusing on objective aspects of quality work, whilst drawing on subjective experiences to capture lived experience of gi...

It is found that more frequent interaction with other workers in online communities is associated with improved views of union instrumentality and interest in joining a ridehail drivers' association.

Gig workers commonly face challenges that differ in nature or intensity from those experienced by traditional organizational workers. To better understand and support gig workers, we sought to develop a measure that reliably and validly assesses these challenges. We first define gig work and specify its core characteristics. We then provide an integrated conceptual framework for a measure of six challenges commonly faced by gig workers—viability, organizational, identity, relational, emotional, and career-path uncertainty. We then present five studies: item generation in Study 1; item reductio...

This article reviews the individual and organizational implications of gig work using the emerging psychological contract between gig workers and employing organizations as a lens. We first examine extant definitions of gig work and provide a conceptually clear definition. We then outline why both organizations and individuals may prefer gig work, offer an in-depth analysis of the ways in which the traditional psychological contract has been altered for both organizations and gig workers, and detail the impact of that new contract on gig workers. Specifically, organizations deconstruct jobs in...

With markets concentrating predominantly in and around large cities, gig platforms across the globe seem to depend as much on the cheap labor of migrants and minorities as on investment capital and permissive governments. Accordingly, we argue that there is an urgent need to center migrant experiences and the role of migrant labor in gig economy research, in order to generate a better understanding of how gig work offers certain opportunities and challenges to migrants with a variety of backgrounds and skill levels. To fill this research gap, this article examines why migrant workers in Berlin...

Using survey data from 621 Uber drivers, empirical support is found for the central role of micro-level legitimacy judgements in mediating the relationships between gig workers’ perceptions of different AC forms and their continuance intention and workaround use.

Technology has driven new organisations of work and employment relationships, rendering changes that would have been unimaginable just a decade ago. The rise of digital platforms has not only enabled new forms of work activity but also transformed the way workers find new opportunities. This development, referred to as gig work, is distinct from traditional employment in that it is mediated through online platforms. While we can somewhat objectively designate traditional job characteristics as ‘good’ or ‘bad’, designating gig work itself as ‘good’ or ‘bad’ overlooks the fact that workers are i...

Abstract The article investigates the control of the platform labour process by means of the digital production of space and how workers resist it. The segment of German platform‐mediated food delivery is examined via qualitative interviews and auto‐ethnography. It is shown how the platforms create different spaces to efficiently coordinate and control mobile delivery gig work. Steered by geolocalisation and geofencing, the couriers operate autonomously in spatial corridors defined by the platforms. The agency of the riders is thus limited, but they are occasionally able to undermine the platf...

This work uses a participatory design approach wherein workers explore their algorithmic imaginaries to co-design interventions that center their lived experiences, preferences, and well-being in algorithmic management.

Results revealed that stress and anxiety levels were not higher for these groups and that bikers in fact reported significantly lower stress levels during the lockdown, which led to a nuanced understanding of the effect of gig work on mental well-being in this population group.

Circular Economy (CE) and the adoption of its principles globally are more important than ever to sustain the rate of production of goods and services to meet the ever-increasing consumer demand that is burdening the environment and society. This study investigates the adoption of CE principles amongst emerging economies as the challenges faced by these economies are generally different in terms of resource availability, varying government policies and consumer behaviour from those of developed economies. This research presents an empirically validated CE adoption model using a sample of 183 c...

Standard accounts of the emergence of the modern global economic order posit its origins in the expansion of markets or in the changing nature of the social relations of capitalist production. Each fails to acknowledge the significance of colonial relations underpinning these processes, as formative of, and continuous with them. This is a consequence of the dominant understandings (across different theoretical perspectives) of capitalism as a distinct and self-contained economic formation of modernity, the origins of which are seen to be endogenous to Europe and north America. As such, there i...

A paradigm shift from a linear economy to a circular economy is crucial to reduce pressure on the environment and to improve the security of supply of primary raw materials. Under this new paradigm, governed by the imperatives of "reduce, reuse, and recycle", the extraction of primary resources is minimised by extending the useful life of existing resources and materials. This paper seeks to identify the drivers and barriers of this circularisation and provide guidance for effective policies to hasten the transition to it. The innovative contribution made by this paper to this area of research...

The article asks ‘where are we’ in the study of work–life balance within Industrial Relations and ‘where to next’ if we are to identify levers for positive change in workplace gender equality as technology brings the potential for smoothing or disrupting how women and men from different class groups work and care. It first shines a classed lens on the mainstream work–life balance agenda to pinpoint limitations in its heavy focus on the time squeezes reported by financially secure middle-class workers and its neglect of money matters. Then, via an enhanced conceptualisation, the article conside...

Abstract Circular economy (CE) has become one of the most recent ways to address environmental sustainability. CE activities focus exclusively on one of three levels (macro level, meso level and micro level). The majority of CE research has focused on the macro and meso levels, whereas research on the micro level has been limited. This paper focuses on the latter by analysing how organisations have implemented the four Rs (reduction, repairing, remanufacturing and recycling). A survey was sent to a database of 5,299 contacts from different organisations, from whom 256 complete responses were o...

The green economy, circular economy and bioeconomy are popular narratives in macro-level sustainability discussions in policy, scientific research and business. These three narratives offer three different recipes to address economic, social and ecological goals, thus promoting different pathways for sustainability transformations. We employ the well-known Framework for Strategic Sustainable Development (The Natural Step Framework) to comparatively identify the relative and integrated contribution of the three narratives for global net sustainability. We conclude that none of the three narrati...

Circular economy (CE) and sharing economy (SE) are much discussed concepts but potential links between them have not been examined systematically so far. The concepts’ popularity coupled with a lack of definitional consensus may hinder their potential to advance sustainability transitions. Hence, the first comparative bibliometric study of these two concepts was carried out. It was found that they share notable links in the fields of sustainability, business models, sustainable consumption and governance. Business model literature reveals links mostly in the realms of platform- and service-bas...

Circular economy is gaining considerable attention among global business professionals, organisations, and academia. Industry and governments realise the fast depletion of resources & environmental degradation and a need for sustainable development. Despite this, there is a scarcity of literature related to the circular economy, the circular economy is effectively adopted through circular practices. Therefore, this study’s primary objective is to investigate the circular economy practices to transform an existing linear model into a circular economy model. In order to accomplish this objective...

The climate crisis, the renewed importance of energy security and geopolitics, and economic interests are fuelling interest in the hydrogen economy. While still in its nascency, if financial and political commitments are an indication, the hydrogen economy is likely to rapidly develop. Many scholars have noted, however, the significant lack of social assessments of the hydrogen economy. This work addresses this gap through a normative energy justice assessment across the hydrogen economy value chain to provide an initial proactive mapping of potential energy injustices that could occur from it...