The Role of Quality Assurance (QA) in Maintaining the Quality of the Appraisers of Government Assets in the Directorate General of State Assets (DJKN)
No TL;DR found
Abstract
: This study is aimed at finding out the extent the role of the implementation of Quality Assurance (QA) plays at the Directorate General of State Assets (DJKN). The implementation of Quality Assurance (QA) is expected to provide assurance on the quality of assessment in the directorate. Therefore, it is necessary to evaluate the implementation of quality assurance to ascertain the extent of the influence of quality assurance on the quality of the assessment. In this research the method employed was Focus Group Discussion (FGD) and Analytical Hierarchy Process (AHP). The implementation of quality assurance evaluation will assist decision makers, in this case the Director General of State Assets (DJKN), in developing and improving the competence of the directorate’s appraisers in the future. Quality assurance is proven to be effective in improving the quality of the appraisal, then it can serve as a benchmark for the other unit’s appraisers in ensuring the quality of their assessment. Quality Assurance (QA) assessment to maintain the quality of appraisers in DJKN has been appropriately implemented. The assessment measures: 1. Understanding of appraisal theory, 2. Quality of assessment result, and 3. Ability to communicate and argue. DJKN can continue administering quality assurance assessment and for other institutions having functional position of appraiser can benchmark their quality assurance assessment with DKJN’s good practice.