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Introduction Chapter 1: Historical Perspective Chapter 2: Working Context Chapter 3: Technology Trends Chapter 4: Standards Chapter 5: Best Practices Chapter 6: Tools Chapter 7: Serious Business Chapter 8: Serious Game Design Chapter 9: Outlook Appendix A: Glossary Appendix B: Acronyms Appendix C: File Formats Appendix D: Serious Games Design Document Outline Appendix E: A Brief Business Plan Primer Appendix F: Resources Index