HUMAN RESOURCE MANAGEMENT
88 Citations•2002•
P. Adler
journal unavailable
The vendor rents its skills, knowledge, technology, service, and manpower for an agreed-upon price and period to perform functions that the client no longer wants to perform.
Abstract
INTRODUCTION In the late 1980s, the information systems trade press first coined the term “outsourcing” to describe the growing reliance by firms on outside providers for on-going IT support. Today, the term is more broadly defined as contracting for any of a company’s recurring internal activities with outside providers. In essence, the vendor rents its skills, knowledge, technology, service, and manpower for an agreed-upon price and period to perform functions that the client no longer wants to perform.