User Experience Design

Abstract

Educators and learners are increasingly reliant on digital tools to facilitate learning. However, educators and learners often fail to adopt technology as originally intended (Straub, 2017). For instance, educators may be faced with challenges trying to determine how to assess student learning in their learning management system or they might spend time determining workarounds to administer lesson plans. Learners might experience challenges navigating an interface or finding homework details. When an interface is not easy to use, a user must develop alternative paths to complete a task and thereby accomplish a learning goal. Such challenges are the result of design flaws, which create barriers for effective instruction (Jou, Tennyson, Wang, & Huang, 2016; Rodríguez, Pérez, Cueva, & Torres, 2017).