A user-centred design framework for mHealth
A framework for mHealth application design that combines the Information Systems Research (ISR) framework and design thinking and the use of this framework as a guide in the design of user-centred mHealth interventions is supported.
Abstract
The combined framework allowed for engagement with end-users and for low-cost, rapid development of the app while addressing contextual challenges and needs. The integration of design thinking modes with the ISR cycles was effective in achieving the objectives of each approach. The combined framework acknowledges the importance of engaging users when implementing mHealth technologies, especially in developing and under-resourced contexts. Findings from this study support the use of this framework as a guide in the design of user-centred mHealth interventions.