Top Research Papers on Business Management

The economic impact of the lock down and social distancing policy of the governments has been devastating on business. Should business look out for its own interest or deploy its resources and capabilities to fight the coronavirus even at the expense of short-term losses? This paper suggests that business and society are two peas in a pod and are mutually interdependent. One cannot survive without the other. The purpose of business is more than business. It is to nurture all of its stakeholders (employees, customers, suppliers, and community) and not just the investors. This is still common in...

PART ONE: INTRODUCTION How to Use This Book Overview of Qualitative Research PART TWO: FUNDAMENTAL CONCEPTS OF RESEARCH Research Design Philosophical Perspectives Ethics PART THREE: QUALITATIVE RESEARCH METHODS Action Research Case Study Research Ethnographic Research Grounded Theory PART FOUR: DATA COLLECTION TECHNIQUES Interviews Participant Observation and Fieldwork Using Documents PART FIVE: ANALYSING QUALITATIVE DATA Analysing Qualitative Data: An Overview Hermeneutics Semiotics Narrative Analysis PART SIX: WRITING UP AND PUBLISHING Writing up Getting Published PART SEVEN: CONCLUSION Qual...

This article provides marketing managers with insights into how businesses pursuing various strategies approach these digital marketing issues, with the ultimate goal being to assist managers in the efficient and effective implementation of their firm’s adopted strategy.

Business Process Management (BPM) embodies a management philosophy, which is supported by a range of methods, techniques, and tools. Academics are continuously expanding this repertoire. In this overview article, the themes are sketched that characterize the development of the BPM discipline over the years: BPM Systems, process modeling, process design, coordination and interoperability, model management, process mining, and new technologies. Each of the themes is characterized in this overview on the basis of articles that appeared in Computers in Industry since its conception, now 40 years a...

The study notes the impactful role of DBI as an input repertoire that facilitates knowledge management with subsequent positive effects on process innovation, and reveals a positive link between DBI and process innovation.

Key relevant tendencies are identified in the most mature areas of the firm, which are the impact of digital technologies on the analysis of consumer behavior; digitalization and green innovation within organizations; and blockchain technology applied to financial services.

Abstract Integrating corporate social responsibility (CSR) into a for-profit organization’s business activities is fraught with tensions. This paper reports a case study of a construction company, exploring how different tensions emerged to challenge company-level aspirations for strategic CSR integration. The study identifies three types of persistent CSR tensions and four management practices, discussing how the management practices led the organization to navigate CSR tensions in both active and defensive ways. Furthermore, the study explicates why the case company succeeded in integrating ...

It is argued that the applicability of these underlying assumptions in theorising BPM needs to be re-examined in the context of digital transformation, and proposed new managerial approaches for BPM in digital transformation contexts are proposed.

The extent to which the Internet of Things and business process management can be combined is questioned, and emerging challenges and intersections are discussed from a research and practitioner's point of view in terms of complex software systems development.

This study zooms in on sustainability transformation processes by deploying Stouten, Rousseau, and Cremer's (SRC) model of ten key evidence-based steps in managing planned organizational change as an anchor to develop a sequential sustainability transformation model (STM) for business organizations. The study highlights phases and steps in sustainability transformation with environmental, social, and governance (ESG) factors. Implementing planned organizational change models in sustainability transformation provides new evidence that the governance (G) factor plays the most significant role am...

Abstract Scholars and practitioners across fields increasingly recognize that business models for the circular economy may be an effective lever for solving ecological persistent problems such as climate change, biodiversity loss, and growing natural resource scarcity. Despite a growing interest in the potential of circular business models, interconnections between the organizational dimensions of firms and their business model innovation processes remain underexplored. Based on problem‐centered expert interviews with business consultants experienced in circular business development, this stud...

Knowledge management has gained increasing importance and immense research interest for its promise in advancing sustainability. Despite its proliferation in the literature, little is known about the research profile of knowledge management research intertwined with sustainability. Given this gap, this article aims to conduct an extensive review of knowledge management for sustainability research. Using bibliometrics, which is suitable for large-scale reviews, this article reviews 1136 documents published in peer-reviewed journals indexed in the Web of Science between 2001 and 2021. Noteworthi...

An extensive review of the international business literature is used to address the research gap by identifying the different types of uncertainty, their antecedents and outcomes, the coping strategies used to mitigate their impact, and the consequences of these actions.

The results show that, while there is a strong link between current and future capability areas, a number of entirely new and enhanced capabilities are required for BPM to drive corporate success in view of digitalization.

While there is abundant literature in the field of performance measurement systems and performance management practices (PMM), there is little research into how the current highly volatile, uncertain and ambiguous operating environment are affecting the way organisations measure and manage performance. The literature suggests that business trends are indeed affecting the way organisations are managed in general, but their effect on PMM is rarely investigated. Thus, the purpose of this paper is to explore how current business trends are impacting PMM. A literature review reveals five business t...

This manifesto presents a vision for ABPMSs and discusses research challenges that need to be surmounted to realize this vision, and derives a set of challenges to realize systems with these characteristics.

In the e-commerce and financial industries, AI has been deployed to achieve better customer experience, efficient supply chain management, improved operational efficiency, and reduced mate size, with the main goal of designing standard, reliable product quality control methods.

This study reviews the scientific literature for business models contributing to sustainable plastic management and suggests avenues for future research. We define sustainable plastic management (SPM) as any technique along the waste hierarchy seeking to minimize the environmental damage of plastic material. Limited cases were found during the literature review, whereas many more SPM business models exist in practice, signaling a research gap. Forty-four scientifically documented business models were identified and analyzed on the basis of business model component, sustainability, level of was...

This study presents a bibliometric analysis of scientific publications investigating entrepreneurial universities in the business and management fields. The authors collected 511 documents from the Web of Science and analysed them using Bibliometrix, an RStudio package for performance analysis and science mapping. The study aims to provide an overview of the evolution of research about this topic and describe the structures (i.e., conceptual, social, and intellectual) characterising it. It discusses the results to identify the main areas addressed so far and highlight gaps in the literature, o...

It is argued that a synthesis of assumptions is required to bring these streams of research together, and suggestions for how these assumptions can be updated are offered to facilitate a convergent conversation between the two research streams.

In light of the unprecedented global crisis caused by the COVID-19 pandemic, resilient businesses are those more likely to make the transition to the post-COVID era. Our study draws on the concept of psychological resilience and focusses on individual owner-managers to the end of examining business resilience in the context of the COVID-19 pandemic. We conduct a longitudinal qualitative study, collecting data from 35 small business owner-managers between April and December 2020. Our findings-which provide insights into the micro-underpinnings of the resilience exhibited by small business in re...

It may be tempting for researchers to stick to incremental extensions of their current work to plan future research activities. Yet there is also merit in realizing the grand challenges in one's field. This paper presents an overview of the nine major research problems for the Business Process Management discipline. These challenges have been collected by an open call to the community, discussed and refined in a workshop setting, and described here in detail, including a motivation why these problems are worth investigating. This overview may serve the purpose of inspiring both novice and adva...

A synergistic framework is proposed that relates existing research on DT to the areas of business and management, which will help form the evolutionary perspective taken in this paper.

The result indicates that there is no relationship between earnings management and bankruptcy risk, while firms that implement either one of two generic business strategies of cost leadership or differentiation, significantly mitigate the risk of bankruptcy.

in systematic literature reviews, meta analyses, replication studies, and bibliographic studies.Previous editorials published in MRQ provide authors with guidelines for performing systematic (narrative) literature reviews (Fisch and Block 2018) and replication studies (Block and Kuckertz 2018).In this editorial, we focus on bibliographic studies and outline eight tips that help authors to improve their bibliographic studies.In contrast to systematic literature reviews, meta analyses, and replication studies, little information on best practices and guidelines exist on bibliographic studies (al...

Abstract Circular economy (CE) is an economic model designed to substitute the take-make-dispose linear economy with a regenerative system. Business management has a critical role in translating CE into practice. Extant management research on CE, while expanding rapidly, remains fragmented and lacks a holistic perspective. Through bibliographic coupling, a technique that identifies emergent research trends rather than past traditions in literature, we analyse the current state of CE research in business management and develop an agenda for future research. Six streams emerge: strategy, learnin...

The technology–organization–environment framework is extended and profile organizations along their digital process innovation (DPI) mastery in a readiness matrix to generalize a positive yet moderate link because of manifold contextual factors affecting strategic decision-making.

The aim of this study is to provide an overview of existing systematic reviews in this growing area of research and to synthesise the findings related to drivers, barriers and social implications of the AI adoption in business and management.

In today's business environment with fast growing communication and information technologies, knowledge management (KM) capabilities are a valuable source for innovation. However, little is known about the particular KM capabilities that lead to business model innovation (BMI) and whether their effect is dependent upon the firm's orientation towards risk-taking. We examine the impact internal and external KM capabilities have on BMI and how these effects are moderated by its risk-taking tolerance. We empirically analyze a sample of 197 small and medium-sized enterprises (SMEs) applying structu...

Food waste is a global challenge that has significant environmental, social and economic implications. Food retailers are in a powerful position to influence food waste reduction by producers, manufacturers and consumers. There is a paucity of worldwide understanding regarding the scope and scale of operations by retailers in minimising/managing food waste. The aim of this research was to develop a systematic understanding of how food retailers deal with food waste both internally and externally, within a five-tier 'food waste hierarchy' framework. This study is based on a qualitative synthesi...

Today’s organizations are immersed in a global market, where any detail can provide a competitive advantage over rival companies and condition their sustainability. Corporate Social Responsibility and Human Resource Management have become very powerful tools within companies. However, the potential, development, and measurement of Corporate Social Responsibility (CSR) and Human Resource Management (HRM) have not been sufficiently explored. The literature has developed multiple case studies on CSR and HRM and has studied the combination of both factors and their link to economic, environmental,...

This study uses bibliometric and visual analysis approaches to systematically identify and analyse research articles from leading business journals in the Scopus database to map thematic evolution and conceptual clusters related to keywords of ‘big data’, ‘business analytics’ and ‘manufacturing’.

Although organizational sustainability and organizational resilience are critical dynamic capabilities for business continuity management, especially in times of crisis such as the COVID-19 pandemic, there are few studies that analyze the relationship between these three concepts to understand risks management. For this reason, our study analyzes these relationships to contribute to a better understanding of the subject and to propose future lines of research. We use bibliometric and content analysis, based on the Web Of Science and Scopus databases, during the period between 1998 and 13 May 2...

To make scientific inferences about business phenomena, it may not be sufficient to consider the real-world context of the business environment as statistically symmetrical (e.g., linearly, regular frequencies). This is why recently the use of asymmetrical techniques which draw on the reasoning of complexity theory – such as fuzzy-set qualitative comparative analysis (fsQCA) – to better predict and explain real-world business phenomena using a configurational approach is being increasingly promoted. This article aims to identify the key contributors and knowledge structure of business and mana...

This work examines how five companies use business process management (BPM) to implement digital transformation, performs a qualitative interview study, and analyzes the capabilities of BPM based on six requirements of digital transformation.

ABSTRACT We propose an approach to measuring the state of the economy via textual analysis of business news. From the full text of 800,000 Wall Street Journal articles for 1984 to 2017, we estimate a topic model that summarizes business news into interpretable topical themes and quantifies the proportion of news attention allocated to each theme over time. News attention closely tracks a wide range of economic activities and can forecast aggregate stock market returns. A text‐augmented vector autoregression demonstrates the large incremental role of news text in forecasting macroeconomic dynam...

The findings and propositions of this study suggest that COVID-19 will be the catalyst of several long- and short-term policy changes and requires the theoretical and empirical attention of researchers.

Abstract We know that small businesses are vulnerable to crisis, however little is still known about how they cope during long crisis as the COVID-19 pandemic. This paper provides a qualitative analysis of small businesses in Macau, China, in the months following the outbreak. We collected interview data from six local small firms. We found that the sudden decline in demand has the strongest impact on small firms. As compared with large firms, new startups and small firms show high flexibility in their reactions to the crisis, partly due to the low level of bureaucracy and limited social respo...

Business model (BM) literature has developed considerably; however, most research takes place in large for-profit organisations in western settings, rather than small–medium enterprises with social goals. This is surprising given the drive for social innovation (SI) and alternative modes of organizing. Models for managing innovation are typically agnostic about sources of social, ecological and cultural values; yet our in-depth qualitative research demonstrates that, for SMEs practicing SI in Vietnam, these values are as inherent as economic value. As a result, a new social BM emerged and was ...

This paper endeavors to emphasize on the preventative side of the use of AI and machine learning technology to enterprise digital platform business model innovation and business dynamics, and explores the derivations of data-driven insights, models, and visualizations.