Top Research Papers on Gig Economy

In the wake of the Great Recession, labor scholars have explored the series of dramatic, digital transformations of work, employment, and labor relations that has accompanied the extraordinary grow...

This paper argues that micro-credentials are gig credentials for the gig economy, and progressive, democratic societies should seek to ensure that all members of society have access to a meaningful qualification that has value in the labour market and in society more broadly, and as a bridge to further education.

In urban gig economies around the world, platform labour is predominantly migrant labour, yet research on the intersection of the gig economy and labour migration remains scant. Our experience with two action research projects, spanning six cities on four continents, has taught us how platform work impacts the structural vulnerability of migrant workers. This leads us to two claims that should recalibrate the gig economy research agenda. First, we argue that platform labour simultaneously degrades working conditions while offering migrants much-needed opportunities to improve their livelihoods...

While the gig economy has expanded rapidly in the last decade, few have studied the psychological ramifications of working for an online labor platform. Guided by classical and modern theories of work and alienation, we investigate whether engagement in platform work is associated with an increased sense of powerlessness and isolation. We analyze data from two national surveys of workers from the Canadian Quality of Work and Economic Life Study in September 2019 ( N = 2,460) and March 2020 ( N = 2,469). Analyses reveal greater levels of powerlessness and loneliness among platform workers—a pat...

The advent of online platforms has been considered to be one of the most significant economic changes of the last decade, with their emergence reflecting a longer trend of increasing contingent work, labor market flexibility, and outsourcing work to independent contractors. In this article, we conceptualize the so‐called gig economy along four dimensions, namely, online intermediation, independent contractors, paid tasks, and personal services. Using this framework, it is possible to derive both a narrow definition of the gig economy, as ex ante specified, paid tasks carried out by independent...

This work identifies four major themes in the literature on platform work and the underlying metaphors associated with each and introduces an alternative image of platforms: as permissive potentates that externalize responsibility and control over economic transactions while still exercising concentrated power.

The gig economy is a phenomenon that is rapidly expanding, redefining the nature of work and contributing to a significant change in how contemporary economies are organised. Its expansion is not unproblematic. This article provides a clear and systematic analysis of the main ethical challenges caused by the gig economy. Following a brief overview of the gig economy, its scope and scale, we map the key ethical problems that it gives rise to, as they are discussed in the relevant literature. We map them onto three categories: the new organisation of work (what is done), the new nature of work (...

It is argued that the governance of gig work under conditions of platform capitalism is characterised by a process that the authors call “ dual value production ” : the monetary value produced by the service provided is augmented by the use and speculative value of the data produced before, during, and after service pro-vision.

Drawing on original survey and interview data on platform-based food delivery workers, we deploy an intersectional lens to analyze the ways in which the white working-class women who predominate in this sector of the gig economy interpret their work experience. With a focus on the gender–class nexus, we explore the reasons why these workers, especially mothers and other caregivers, self-select into this sector. These include: scheduling flexibility, which facilitates balancing paid work and family care; the opportunity to use previously unpaid food shopping skills to generate income, a neolibe...

The article takes the surprising exit of the food delivery platform Deliveroo from Berlin as a starting point to analyse the relationship between migration and the gig economy. In Berlin and many cities across the globe, migrant workers are indispensable to the operations of digital platforms such as Uber, Helpling, or Deliveroo. The article uses in-depth ethnographic and qualitative research to show how the latter's exit from Berlin provides an almost exemplary picture of why urban gig economy platforms are strongholds of migrant labour, while at the same time, demonstrating the very continge...

On-demand or “gig” workers show up to a workplace without walls, organizational routines, managers, or even coworkers. Without traditional organizational scaffolds, how do individuals make meaning of their work in a way that fosters engagement? Prior literature suggests that organizational practices, such as recruitment and socialization, foster group belonging and meaningfulness, which subsequently leads to engagement, and that without these practices alienation and attrition ensue. My four-year qualitative study of workers in the largest sector in the on-demand economy (ridehailing) suggests...

This study shows how workers adopt direct and indirect “anticipatory compliance practices”, such as undervaluing their own work, staying under the radar, curtailing their outreach to clients and keeping emotions in check, in order to ensure their continued participation on the platform, which takes on the role of a shadow employer.

The gig economy comprises a large portion of the workforce in today’s economy. The gig economy has low barriers to entry, enabling flexible work arrangements and allowing workers to engage in contingent employment, whenever, and in some cases, such as online labor markets, wherever, workers desire. And many of the workers seek and complete work via digital platforms. However, there is a lack of understanding into the participation in such platforms. The growth of the gig economy has been partly attributed to technological advancements that enable flexible work environments. In this study, we c...

Existing literature examines control and resistance in the context of service organizations that rely on both managers and customers to control workers during the execution of work. Digital platform companies, however, eschew managers in favor of algorithmically mediated customer control—that is, customers rate workers, and algorithms tally and track these ratings to control workers’ future platform-based opportunities. How has this shift in the distribution of control among platforms, customers, and workers affected the relationship between control and resistance? Drawing on workers’ experien...

The implications of an emerging form of workplace surveillance: surveillance with an algorithmic, as opposed to human, observer are discussed, and organisational research into workplace surveillance in situations where the observer and decision-maker can be a non-human agent is advanced.

The world of work is changing. Communications technologies and digital platforms have enabled some types of work to be delivered from anywhere in the world by anyone with a computer and an internet connection. This digitally-mediated work brings jobs to parts of the world traditionally characterized by low incomes and high unemployment rates. As such, it has been touted by governments, third-sector organizations, and the private sector as a novel strategy of economic development. Drawing on a four-year study with 65 workers in South Africa, Kenya, Nigeria, Ghana and Uganda, we examine the deve...

Abstract The growth of the “gig” economy generates worker flexibility that, some have speculated, will favour women. We explore this by examining labour supply choices and earnings among more than a million rideshare drivers on Uber in the U.S. We document a roughly 7% gender earnings gap amongst drivers. We show that this gap can be entirely attributed to three factors: experience on the platform (learning-by-doing), preferences and constraints over where to work (driven largely by where drivers live and, to a lesser extent, safety), and preferences for driving speed. We do not find that men ...

Platform firm in the gig-economy are disrupting work as a social practice, production systems and recasting capital-labour relations. This qualitative study examines worker agency in the Australian food-delivery sector; a segment where platforms actively intermediate both product and labour markets. Within this sector, worker agency poses a potential challenge to platform-organisations; however this study reveals how these platforms’ work organisation and market regulation constrain agency potential. Shaped by the work’s spatio-temporal features, organisational fixes and institutional context,...

Gig workers are a growing portion of the workforce and of increased interest to researchers. Recent reports suggest one in four workers is involved in gig work to some extent. Additionally, gig work has been a trending topic in organizational psychology for the past few years; however, our systematic literature review revealed the need for more attention to address definitional ambiguity and consider the intricacies of gig work. Specifically, this article identified the following gaps in the extant literature: the need for a comprehensive definition of gig work, the creation of profiles to dif...

Abstract This article investigates why gig economy workers who see themselves as self-employed freelancers also engage in collective action traditionally associated with regular employment. Using ethnographic evidence on the remote gig economy in North America, the UK and the Philippines, we argue that labour platforms increase the agency of workers to contract with clients and thus reduce the risk of false self-employment in terms of the worker–client relationship. However, in doing so, platforms create a new source of subordination to the platform itself. We term this phenomenon ‘subordinate...