Top Research Papers on Hospital Management

Advances in diabetes technology are revolutionising day-to-day diabetes care and work is ongoing to implement these technologies (ie, continuous glucose monitoring, automated insulin delivery), including the use of remote inpatient diabetes management-research is needed to assess the effects of such adaptations.

Purpose This study aims to explore the role General Managers (GMs) play in mitigating the effects of the unprecedented COVID-19 pandemic. Design/methodology/approach Qualitative structured interviews conducted online with 50 hospitality GMs from 45 countries are used to explore the impact of the pandemic on the industry’s operational norms and the role of managers in both managing the crisis and planning contingencies for recovery. Findings The findings enhance the conceptual capital in this emerging field and provide insights on how GMs behave during crises. Four related sub-themes emerged fr...

Purpose The purpose of this paper is to explain the problem with how gender is positioned in hospitality and tourism management studies. It recommends critical theories to investigate how gender is researched in the sector’s academic and institutional systems. Design/methodology/approach The conceptual study explains contemporary gender theories and gives examples of relevant hospitality and tourism management studies. A four point critical agenda for researching gender is proposed and justified. Findings The study highlights how the focus on “female leadership” as different from the male norm...

Screening of patients for risk of malnutrition at hospital admission, followed by nutritional assessment and individualised nutritional interventions for malnourished patients, should become part of routine clinical care and multimodal treatment in hospitals worldwide.

Purpose This study aims to review the empirical studies on empowering leadership in hospitality and tourism and proposes an associated research agenda. Design/methodology/approach A disciplined selection process using transparent inclusion and exclusion criteria resulted in a final sample of 25 empirical studies. The research results from these studies were systematically analyzed using content analysis. Findings The synthesis of these articles highlights that: studies on empowering leadership in hospitality and tourism are mainly based on motivational theories and theories with a social orien...

Digital transformation requires hospitality and tourism organizations to build and sustain digital business capabilities such as digital customer engagement, digital customer experience management, digital innovation, digital leadership, and others. These organization digital business capabilities, in turn, require corresponding digital transformation and digital business management competencies. This has important implications for required hospitality management competencies. We identify the specific digital transformation and digital business management competencies required by hospitality m...

The COVID-19 pandemic has delivered one of the worst economic shocks in modern history and the hospitality sector has been severely affected. Since small businesses from the hospitality sector are known to be relatively more susceptible to the economic complications arising from a crisis, we explore the underlying factors and management practices that influence their continuity of operations as they continue to struggle with the on-going COVID-19 crisis in Pakistan. Using a phenomenological approach, in-depth interviews were conducted to comprehend the experiences of owners-managers. The findi...

The present review aims to summarize the actual evidence in terms of diagnosis, association with clinical outcomes, and management of malnutrition in a hospital setting.

The Journal of Hospitality and Tourism Management (JHTM) has been growing from strength to strength, and it is currently widely recognized as one of the top ranked journals in its own field. This study represents a first attempt to provide a comprehensive overview of JHTM publications from 2006 to 2020 in order to identify the research developments and trends that signify the evolution of the journal's research contributions and influence. To achieve that, several bibliographic indicators are used such as, bibliographic coupling analysis, co-authorship analysis and keyword co-occurrence. Overa...

This article aims to provide guidance and detailed recommendations for hospital-based physical therapists managing patients hospitalized with COVID-19 through a national approach in the Netherlands and includes safety recommendations, treatment recommendations, discharge recommendations, and staffing recommendations.

Disinfection technologies for handling COVID-waste from its separate collection to various physical and chemical treatment steps have been reviewed and can be of great significance to the strategy development for preventing/controlling the pandemic of similar episodes in the future.

This document outlines recommendations for physiotherapy management for COVID-19 in the acute hospital setting and includes a screening tool for determining requiring physiotherapy; and recommendations for the selection of physiotherapy treatments and personal protective equipment.

COVID-19 mainly affected elderly patients with predisposing conditions and caused severe illness, frequently requiring non-invasive respiratory support or ICU admission and remains associated with a substantial risk of all-cause in-hospital mortality.

During a crisis, such as the COVID-19 pandemic, what managers communicate to their employees can greatly impact important organizational attitudes, such as organizational trust. There is, however, very little research focusing on the mechanisms explaining how managers' messages during a crisis can influence employees' organizational trust. To address this gap, the current study examined the role that emotions play in developing organizational trust using a 2 (following CDC norms vs. ignoring CDC norms) by 2 (employee focus vs. bottom-line focus) between-subjects factorial experiment, with COVI...

The global tourism industry has already suffered an enormous loss due to COVID-19 (Coronavirus Disease 2019) in 2020. Crisis management, including disaster management and risk management, has been becoming a hot topic for organisations in the hospitality and tourism industry. This study aims to investigate relevant research domains in the hospitality and tourism industry context. To understand how crisis management practices have been adopted in the industry, the authors reviewed 512 articles including 79 papers on COVID-19, spanning 36 years, between 1985 and 2020. The findings showed that th...

The aim of this research is to examine the impact of supply chain management through social media on competitiveness of the private hospitals in Jordan. The population of the study includes managers in various administrative disciplines. Therefore, the complete census method was used in this research to collect the primary data, where the total responses were 438 responses were used for analysis. The questionnaire was used as a basic instrument in the current research, as it was designed electronically through Google Forms and sent to the research sample via email. AMOS software was used to te...

The purpose of the current paper is to review the implementations of the theory of planned behavior (TPB), as one of the most widely used social-psychological model in the literature, in terms of feasibility, testability, methodological suitability, and validity within in the framework of tourism, leisure and hospitality management (TLHM). Based on a comprehensive review of TLHM literature, the search returned a total of 1559 full-text articles. After applying the criteria for selection without a specified period, a total of 259 publications from 98 high-impact journals indexed in SSCI, SCI, a...

Recommendation for an extended leadership and management competency framework for health service managers that provides guidance for the formulation of training and development directions for the health service management workforce in a different healthcare context is made.

This study reviews existing research and current applications of artificial intelligence (AI) in the hospitality and tourism industry and proposes a new evaluation framework to inform the susceptibility of AI adoptions, and develops a theory-based framework for systematically evaluating AI innovations in hospitality and Tourism.

An international minimum dataset for palliative care would accelerate finding answers to new questions as the COVID-19 pandemic develops, and teams must rapidly adapt with new ways of working.

A wide range of emerging contaminants (ECs), such as pharmaceutically active compounds, personal care products (PCPs), endocrine-disrupting compounds (EDCs), and hormones are released into hospital wastewater (HWW). These contaminants can enter into natural environments, such as aquatic and terrestrial ones, thereby threatening human health and aquatic life. Conventional wastewater treatment plants are not designed to treat all types of chemical and biological contaminants, thereby allowing the release of these contaminants into water bodies, such as rivers, streams, and groundwater. According...

Interventions for hospitalized frail older adults are effective in management of frailty and a Comprehensive Geriatric Assessment unit intervention was effective in addressing physical and psychological frailty, re-hospitalization, mortality, and patient satisfaction.

Current trends in MDR Gram-negative bacterial infections in the hospitalized setting are reviewed, as well as current guidelines for management and new and emerging antimicrobials are discussed.

The details and practices of drug supply and pharmaceutical services management are summarized to provide experience for the people who involving in COVID-19 prevention and contain in other abroad epidemic areas.

Due to women still accounting for less than a quarter of hospitality and tourism executive-level positions, the purpose of this paper was to identify antecedents to and outcomes of gender diverse hospitality and tourism top management teams, describe potential mediators and moderators to these relationships, and provide directions for future research. A systematic review of gender diversity in hospitality and tourism top management teams (TMTs) was conducted between the years 2010 and 2020, resulting in 26 articles used for the thematic analysis. Antecedents, outcomes, mediators, and moderator...

Purpose Metaverse blends the physical and virtual worlds, revolutionizing how hospitality customers and hospitality organizations facilitate the co-creation of transformational experiences and values. This paper aims to explore the opportunities and challenges that Metaverse introduces for hospitality and tourism management and marketing as part of the customer experience and value co-creation process. This paper also discusses how the advent and development of Metaverse can potentially transform hospitality customer experience and value co-creation. Design/methodology/approach A comprehensive...

Major challenges for patients with psychiatric disorders and mental health professionals during the COVID-19 outbreak are outlined, and how to manage these challenges through further mental health service reform in China is discussed.

This study illustrates the practice of medical waste disposal responding to the 2019-2020 novel coronavirus pandemic by standardization and strict implementation of the management of COVID-19 related medical waste.

The results demonstrated that electronic customer relationship management had a positive impact on service quality, and the researchers recommend improving the degree of its practice of managing electronic customer relations by reconsidering its websites in terms of focusing on the website design and its ease of use by patients and the possibility of searching the website.

Although multiple components of SEP-1 were associated with reduced mortality or decreased days of vasopressor therapy for patients who presented with sepsis in the emergency department, only broad-spectrum intravenous antibiotic treatment was associated with reducing mortality when time 0 occurred in an inpatient unit.

Preliminary, emerging evidence seems to suggest that a new era in the history of pharmacies (“the post-COVID-19 post-pharmaceutical care era”) has begun, with community pharmacists acquiring more professional standing, being authentic heroes and frontline health workers.

The guideline includes conditional recommendations for hospital use of emerging diabetes technologies including continuous glucose monitoring and insulin pump therapy; insulin regimens for prandial insulin dosing, glucocorticoid, and enteral nutrition-associated hyperglycemia; and use of noninsulin therapies.

The identification of governments, tour operators, and competitors as the key relationships to be managed by hospitality firms and their key TSC agents are identified in order to overcome economic disruptions caused by epidemic outbreaks.

Mild, moderate, or deep hypothermia may not improve survival or functional outcome after OHCA, as compared to normothermia, and moderate and deep Hypothermia were associated with higher incidence of arrhythmia.

The findings show that digital work connectivity can lead to self-control depletion, which in turn is associated with disengagement from work, and that relational energy is an important resource that can buffer the detrimental effects ofdigital work connectivity on hospitality employees.

The sudden outbreak of COVID-19 has severely affected the global hospitality industry. The hygiene and cleanliness of hotels has become the focal point in the recovery plan during COVID-19. This study investigates the effects of past disasters on the global hospitality industry, and how the industry responded to them. Since past pandemics and epidemics identified hygiene and cleanliness as an important factor, this study further explores the role of technology in ensuring hygiene and cleanliness. Hence, this study further examines the scalability of Industry 5.0 design principles into the hosp...

A novel platform for monitoring patient vital signs using smart contracts based on blockchain is proposed using hyperledger fabric, which is an enterprise-distributed ledger framework for developing blockchain-based applications and provides several benefits to the patients, such as an extensive, immutable history log, and global access to medical information from anywhere at any time.

To examine the impact of COVID‐19 on acute heart failure hospitalization rates, clinical characteristics and management of patients admitted to a tertiary Heart Failure Unit in London during the peak of the pandemic, a large number of patients were admitted to the tertiary unit.

Abstract Green human resource management (GHRM) is an important organisational approach to promote the sustainable development of organisations. Although the literature regarding the effect of GHRM is growing, little is known about the mechanisms and boundary conditions that may facilitate the link between GHRM and green outcomes. Through a combined underpinning of ability–motivation–opportunity, job demands–resources and social exchange theories, this study examines the relationship between GHRM and green creativity through green work engagement, with spiritual leadership moderating the GHRM–...

Employee green behavior contributes to achieving sustainability goals of hospitality organizations. Accordingly, there is a need to investigate how sustainable practices, such as green human resource management (HRM) practices, foster employee green behavior. Our study hence seeks to unfold whether responsible leadership and hospitality employees' felt responsibility for the environment serve as a two-stage mediation mechanism for the link between green HRM practices and hospitality employees' organizational citizenship behavior for the environment (OCBE). The data were collected from 392 empl...