Remote usability evaluation
Published 1 April 1998Open access
José Carlos Castillo, H. Rex Hartson, Deborah Hix
Citations91
Generate an AI Snapshot to get a quick, structured summary of this paper.
Study Snapshot
ObjectiveStudy objective
MethodsResearch methodology
PopulationPopulation studied
Sample sizeSample sizes
OutcomesStudy outcomes here
ResultsStudy results comes here
LimitationsResearch study limitations comes here
A concise AI-generated summary of the paper will appear here once you click Generate AI Snapshot.
TL;DR
The findings indicate that users can, in fact, identify and report their own critical incidents, and this method for remote usability evaluation.
Abstract
No abstract available.
Keywords
Business, Management and Accounting
Remote evaluation
193 Citations1996H. Rex Hartson, José Carlos Castillo +2 more
Proceedings of the Human Factors and Ergonomics Society Annual MeetingThe Critical Incident Technique: 40 Years Later
26 Citations1994Lawrence G. Shattuck, David D. Woods
VTechWorks (Virginia Tech)THE USER-REPORTED CRITICAL INCIDENT METHOD FOR REMOTE USABILITY EVALUATION
26 Citations1997José Carlos Castillo