Magic moments in situated mediascapes
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TL;DR
A framework for Experience Design is introduced and a set of design heuristics which should extend the field of HCI to encompass aspects of user experience, mobility, the outside environment and facets of the new medium are described.
Abstract
In this paper, we describe the situation and factors that lead to "Magic Moments" in mediascape experiences and discuss the implications for how to design these magic moments without them appearing contrived. We introduce a framework for Experience Design and describe a set of design heuristics which should extend the field of HCI to encompass aspects of user experience, mobility, the outside environment and facets of the new medium. The distinctive feature of mediascapes is their link to the physical environment. The findings are primarily based on analysis of public reaction to Riot! 1831, a mediascape in the form of an interactive drama which is based on the actual riots that took place in a public square in Bristol, England in 1831.