Interviewing patients using interpreters in an oncology setting: initial evaluation of a communication skills module

A module that trains clinicians in effective collaboration with professional medical interpreters has shown its ability to increase the confidence of clinician's to work with limited English proficiency patients and is generalizable to many other medical settings where use needs to be made of a professional interpreter.

Abstract

This work has important practice implications in the oncology setting, where cultural sensitivity is paramount and empathic exchange with the patient optimizes their sense of being well supported by their health care team. We believe that this model is generalizable to many other medical settings where use needs to be made of a professional interpreter.