Collaborative commerce in tourism: implications for research and industry
Current Issues in TourismPublished 3 January 2015
Μαριάννα Σιγάλα
Citations305
SJR quartileQ1
SJR score1.70
SNIP2.23
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Abstract
Technology advances enable people to trade and sell their own travel products, which in turn create numerous transformation changes into the tourism industry structure, the nature of tourism products and experiences, the competitiveness of traditional and new tourism players and the process creating (social) value in tourism. This paper investigates the application and implications of collaborative commerce in tourism and provides suggestions for future research.
Keywords
Social SciencesBusiness, Management and Accounting
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