Conceptualizing and Measuring a Power/Interaction Model of Interpersonal Influence¹

Abstract

In response to new theoretical conceptualizations (Raven, 1992, 1993), an instrument was developed to measure 11 bases of power, the original 6 French and Raven (1959; Raven, 1965) bases of power, with 3 of these further differentiated: reward (personal, impersonal), coercion (personal. impersonal), legitimate (position, reciprocity, equity, dependence), expert, referent, and information. In Study 1, 317 American student respondents rated the likelihood that each of these power bases contributed to a supervisor successfully influencing a subordinate in a series of hypothetical situations. The internal consistency of the items which made up the 11 power bases proved adequate. Factor analysis found 7 factors and 2 categories of bases: harsh and soft. In Study 2, which used 101 Israeli health workers, the earlier findings were generally supported. In addition, job satisfaction was found to be positively related to the attribution of soft bases to the supervisor.