The Values and Value of Patient-Centered Care
The Annals of Family MedicinePublished 1 March 2011Open access
Ronald M. Epstein, Richard L. Street
Citations1,896
SJR quartileQ1
SJR score1.10
SNIP1.69
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TL;DR
Patient-centered care has now made it to center stage in discussions of quality in health care institutions, health planners, congressional representatives, and hospital public.
Abstract
Patient-centered care has now made it to center stage in discussions of quality. Enshrined by the Institute of Medicine’s “quality chasm” report as 1 of 6 key elements of high-quality care,[1][1] health care institutions, health planners, congressional representatives, and hospital public
Keywords
Health Professions
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