Whose responsibility is IT (information technology) management?
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TL;DR
A conceptual framework and an intervention process that can help firms devise and implement an effective IT management architecture are described.
Abstract
Line managers are increasingly assuming responsibility for planning, building, and running information systems that affect their operations. This is forcing organizations to evaluate how they allocate IT decision-making responsibilities. This paper describes a conceptual framework and an intervention process that can help firms devise and implement an effective IT management architecture. The authors illustrate their methods with real world examples.