Electronic Channels of Distributions: Challenges and Solutions for Hotel Operators
Florida International University Digital Commons (Florida International University)Published 1 January 2006Open access
Pearl Brewer, Andrew Hale Feinstein, Billy Bai
Citations24
Generate an AI Snapshot to get a quick, structured summary of this paper.
Study Snapshot
ObjectiveStudy objective
MethodsResearch methodology
PopulationPopulation studied
Sample sizeSample sizes
OutcomesStudy outcomes here
ResultsStudy results comes here
LimitationsResearch study limitations comes here
A concise AI-generated summary of the paper will appear here once you click Generate AI Snapshot.
Abstract
This paper addresses the issues of hotel operators identifying effective means of allocating rooms through various electronic channels of distribution. Relying upon the theory of coercive isomorphism, a think tank was constructed to identify and define electronic channels of distribution currently being utilized in the hotel industry. Through two full-day focus groups consisting of key hotel electives and industry practitioners, distribution channels wen identified as were challenges and solutions associated with each.
Keywords
Business, Management and Accounting
Case Study Research: Design and Methods
74,912 Citations1984Robert K. Yin
Qualitative Data Analysis
17,446 Citations2008
Qualitative data is extremely varied in nature and can include everything from field research where one lives in another context or culture for a period of time to photographs that illustrate some aspect of the phenomenon.
Administrative Science QuarterlyThe Adolescence of Institutional Theory
3,676 Citations1987W. Richard Scott
Marketing in Travel and Tourism
820 Citations2012Victor T.C. Middleton, Jackie Clarke
Cornell Hotel and Restaurant Administration QuarterlyThe evolution of electronic distribution: Effects on hotels and intermediaries
186 Citations2003B. Carroll
International Journal of Hospitality ManagementAn evaluation methodology for hotel electronic channels of distribution
168 Citations2004Peter O’Connor, Andrew J. Frew
This study, combining both qualitative and quantitative approaches through a Delphi study, explored expert opinion on the key factors involved and revealed that operational and performance factors should be of prime consideration in the adoption process.
Logistics Information ManagementMaximise information systems value by continuous participative evaluation
136 Citations1999Dan Remenyi, Michael Sherwood‐Smith
It is the view of the authors that formative evaluation can help to maximise business value from information systems.
Cornell Hotel and Restaurant Administration QuarterlyMarketing hotels using Global Distribution Systems
65 Citations2003Rita Marie Emmer
Cornell Hotel and Restaurant Administration QuarterlyYield management in Las Vegas casino hotels
28 Citations1997Erin Norman
Florida International University Digital Commons (Florida International University)Hospitality IT: what does the future hold?
12 Citations2000Daniel Connolly, Michael D. Olsen
The authors attempt to provide a sense of focus and a roadmap to help hoteliers understand the issues, see the future, and find an appropriate on ramp to the information superhighway.
Research Output (Edinburgh Napier University)International Reservations Systems - Their Strategic and Operational Implications for the UK Hotel Industry
9 Citations2026Stuart Macrae Pringle
Florida International University Digital Commons (Florida International University)Restaurant Customer Loyalty: A Qualitative Assessment of Niche Brands
8 Citations2006Billy Bai, Matthew Buxton +2 more