FACTORS THAT INFLUENCE ONLINE RELATIONSHIP DEVELOPMENT IN A KNOWLEDGE SHARING COMMUNITY
AIS Electronic Library (AISeL) (Association for Information Systems)Published 1 January 2003Open access
Yi Zhang, Starr Roxanne Hiltz
Citations71
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TL;DR
A framework for factors that influence online relationship development is presented and a preliminary study with an online research community on users’ attitude towards new system features based on the framework is discussed.
Abstract
The goal of this paper is to present a framework for factors that influence online relationship development and to discuss a preliminary study with an online research community on users’ attitude towards new system features based on the framework. The article first introduces the motivation of this research, and then a framework for online relationship development is presented. A preliminary study was conducted with a questionnaire, which was distributed at the community annual research conference. The response is analyzed for initial feedback from users about system features designed to encourage online relationships development. Finally, conclusion and future work will be presented.
Keywords
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