Firms of endearment: how world-class companies profit from passion and purpose
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Abstract
Love, Joy, Authenticity, and Soul:Building Winning Businesses in theNew Age of Transcendence· Why today's most humane companies are blowing away the SP It's Share of Hearti? i? i? i? i? i? 1Chapter 2i? i? i? New Age, New Rules, New Capitalismi? 23Chapter 3i? i? i? The Chaotic Interregnum 49Chapter 4i? i? i? Employees-The Decline and Fall of Human Resourcesi? i? i? i? i? 65Chapter 5i? i? i? Customers-The Power of Love 97Chapter 6i? i? i? Investors-Reaping What FoEs Sowi? i? i? 125Chapter 7i? i? i? Partners-Elegant Harmoniesi? i? i? i? 145Chapter 8i? i? i? Society-The Ultimate Stakeholderi? i? i? i? i? 171Chapter 9i? i? i? Culture-The Secret Ingredienti? i? 197Chapter 10i? Lessons Learnedi? i? i? 235Chapter 11i? Crossing Over to the Other Side 253Acknowledgmentsi? 273