User-developed applications: evaluations of success from the DP department perspective
Generate an AI Snapshot to get a quick, structured summary of this paper.
A concise AI-generated summary of the paper will appear here once you click Generate AI Snapshot.
Abstract
User development of computer-based applications (UDA) is a new phenomenon in organizations, and can provide benefits for both users and data processing departments. The benefits of UDA for DP departments are considered in this article. The UDA literature suggests that DP departments can expect to receive two major types of benefits: a decrease in the backlog of DP application development projects and in the proportion of DP resources spent on application maintenance. However, this study, which was carried out in ten large Canadian business firms, found that in no instances were these factors cited by senior DP managers as primary success considerations.