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Dependency Driven Semantic Approach to Product Features Extraction and Summarization Using Customer Reviews

Advances in intelligent systems and computingPublished 21 September 2012
Ravi Kumar, K. Raghuveer
Citations16
SNIP0.30

TL;DR

A semantic based approach using typed dependency relations to identify the product features based on the opinion word associated with it using different dependencies to find opinion summarization is proposed.

Abstract

Customer reviews include opinions of the customer who purchased the products and expressed opinions may be regarding their satisfaction and criticism about different features of the product. In this paper we aim to mine different product features based on customer opinion expressed in the review and also to identify the opinion sentences associates with the extracted product features to find opinion summarization. We propose a semantic based approach using typed dependency relations to identify the product features based on the opinion word associated with it using different dependencies.

Keywords

Computer Science