Managing the unexpected: resilient performance in an age of uncertainty
Choice Reviews OnlinePublished 1 February 2008
Citations1,981
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Abstract
Preface. 1. Managing the Unexpected: What Business Can Learn from High-Reliability Organizations. 2. Expectations and Mindfulness. 3. The Three Principles of Anticipation. 4. Principles of Containment. 5. Assessing Your Capabilities for Resilient Performance. 6. Organizational Culture: Institutionalizing Mindfulness. 7. How to Manage Mindfully. Notes. The Authors. Index.
Keywords
Business, Management and Accounting