Patients' unvoiced agendas in general practice consultations: qualitative study
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TL;DR
Investigation of patients' agendas before consultation and the effects of unvoiced agendas on outcomes suggests that when patients and their needs are more fully articulated in the consultation better health care may be effected.
Abstract
Patients have many needs and when these are not voiced they can not be addressed. Some of the poor outcomes in the case studies were related to unvoiced agenda items. This suggests that when patients and their needs are more fully articulated in the consultation better health care may be effected. Steps should be taken in both daily clinical practice and research to encourage the voicing of patients' agendas.
