Achieving Competitiveness Through Knowledge Management
Journal of Quality Assurance in Hospitality & TourismPublished 1 June 2002
Ricarda B. Bouncken, Sungsoo Pyo
Citations30
SJR quartileQ2
SJR score0.65
SNIP1.09
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Abstract
SUMMARY Effective knowledge management contributes in establishing competitive advantages over competitors in the hospitality and tourism industry. Reuse of already proven knowledge and readiness of knowledge touse are the major benefits of knowledge management. This paper introduces views of editors about knowledge management and discusses its possible applications, in addition to the papers included in this volume.
Keywords
Business, Management and Accounting
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