The Importance of Organizational Context on Employees' Attitudes: An Examination of Worlking in Main Offices Versus Branch Offices

Abstract

Organizational context is important in the determination of attitudes and behaviors (Rousseau, 1978). This paper presents the results of a study conducted with employees of branch banks and main office banks regarding their job-related attitudes. It is hypothesized in this paper that employees in the branch banks will have lower levels of job satisfaction, organizational commitment, job involvement, and partial inclusion and higher levels of role conflict and role ambiguity. The findings are consistent with the findings of Podsakoff, Niehoff, MacKenzie and Williams (1993) who suggested that researchers would be well advised to consider organizational context in future research.