The Role of Impulsiveness in a TAM-Based Online Purchasing Behavior
Information Resources Management JournalPublished 1 April 2006
Xiaoni Zhang, Victor R. Prybutok, Chang E. Koh
Citations100
SJR quartileQ2
SJR score0.26
SNIP0.40
Generate an AI Snapshot to get a quick, structured summary of this paper.
Study Snapshot
ObjectiveStudy objective
MethodsResearch methodology
PopulationPopulation studied
Sample sizeSample sizes
OutcomesStudy outcomes here
ResultsStudy results comes here
LimitationsResearch study limitations comes here
A concise AI-generated summary of the paper will appear here once you click Generate AI Snapshot.
TL;DR
The positive relationship between consumer impulsiveness and online purchasing behavior suggests that online stores should design their Web sites to attract impulse purchases.
Abstract
This article investigates consumer online purchasing behavior using an augmented Technology Acceptance Model. Particularly, we posit that Web use leads to intention to purchase online. Impulsiveness, Web use, and subjective norm are included in the model to test several hypotheses concerning online consumer beliefs, intentions, and the effect of psychological traits. We developed a survey instrument to collect data and used structural equation modeling to validate the research model. All of our hypotheses were confirmed except the one that links subjective norm and online buying behavior. The positive relationship between consumer impulsiveness and online purchasing behavior suggests that online stores should design their Web sites to attract impulse purchases.
Keywords
Social SciencesDecision SciencesBusiness, Management and Accounting
Organizational Behavior and Human Decision ProcessesThe theory of planned behavior
84,784 Citations1991Icek Ajzen
Journal of Marketing ResearchEvaluating Structural Equation Models with Unobservable Variables and Measurement Error
60,778 Citations1981Claes Fornell, David F. Larcker
Management ScienceUser Acceptance of Computer Technology: A Comparison of Two Theoretical Models
25,420 Citations1989Fred D. Davis, Richard P. Bagozzi +1 more
The ability to predict peoples' computer acceptance from a measure of their intentions, and the ability to explain their intentions in terms of their attitudes, subjective norms, perceived usefulness, perceived ease of use, and related variables are addressed.
Contemporary Sociology A Journal of ReviewsStructural Equations with Latent Variables.
17,606 Citations1991Clifford C. Clogg, Kenneth A. Bollen
Journal of Marketing ResearchA Paradigm for Developing Better Measures of Marketing Constructs
12,664 Citations1979Gilbert A. Churchill
MIS QuarterlyTrust and TAM in Online Shopping: An Integrated Model1
8,211 Citations2003David Gefen, Elena Karahanna +1 more
Research on experienced repeat online shoppers shows that consumer trust is as important to online commerce as the widely accepted TAM use-antecedents, perceived usefulness and perceived ease of use, and provides evidence that online trust is built through a belief that the vendor has nothing to gain by cheating.
DSpace@MIT (Massachusetts Institute of Technology)A technology acceptance model for empirically testing new end-user information systems : theory and results
6,211 Citations1985Fred D. Davis
Information Systems ResearchDeveloping and Validating Trust Measures for e-Commerce: An Integrative Typology
5,253 Citations2002D. Harrison McKnight, Vivek Choudhury +1 more
This paper contributes by proposing and validating measures for a multidisciplinary, multidimensional model of trust in e-commerce, which shows that trust is indeed a multiddimensional concept.
Journal of MarketingMarketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations
4,728 Citations1996Donna L. Hoffman, Thomas P. Novak
MIS QuarterlyTime Flies When You’re Having Fun: Cognitive Absorption and Beliefs About Information Technology Usage1
4,647 Citations2000Ritu Agarwal, Elena Karahanna
It is proposed that the individual traits of playfulness and personal innovativeness are important determinants of cognitive absorption, and operational measures for each dimension of this multi-dimensional construct are developed.
MIS QuarterlyWhy Don’t Men Ever Stop to Ask for Directions? Gender, Social Influence, and Their Role in Technology Acceptance and Usage Behavior1
4,313 Citations2000Viswanath Venkatesh, Michael G. Morris
Using the Technology Acceptance Model (TAM), gender differences in the overlooked context of individual adoption and sustained usage of technology in the workplace are investigated.
Information Systems ResearchPredicting User Intentions: Comparing the Technology Acceptance Model with the Theory of Planned Behavior
4,198 Citations1991Kieran Mathieson
This study compares two models that predict an individual's intention to use an IS: the technology acceptance model TAM and the theory of planned behavior TPB.
MIS QuarterlyInformation Technology Adoption Across Time: A Cross-Sectional Comparison of Pre-Adoption and Post-Adoption Beliefs1
3,664 Citations1999Elena Karahanna, Detmar W. Straub +1 more
The examination of Windows technology in a single organization indicates that users and potential adopters of information technology differ on their determinants of behavioral intention, attitude, and subjective norm.
MIS QuarterlyPerceived Usefulness, Ease of Use, and Usage of Information Technology: A Replication
3,091 Citations1992Dennis A. Adams, R. Ryan Nelson +1 more
Two studies that replicate previous work by Fred Davis on the subject of perceived usefulness, ease of use, and usage of information technology focus on evaluating the psychometric properties of the ease ofUse and usefulness scales, while examining the relationship between ease ofuse, usefulness, and system usage.
MIS QuarterlyAssessing IT Usage: The Role of Prior Experience
2,889 Citations1995Shirley Taylor, Peter Todd
A variety of models that incorporate attitudinal, social, and control factor have been advanced to explain IT usage, but it is unclear whether models such as TAM are predictive of behavior for inexperienced users and whether the determinants of IT usage are the same for experienced and inexperienced users of a system.
Decision SciencesA Model of the Antecedents of Perceived Ease of Use: Development and Test
2,869 Citations1996Viswanath Venkatesh, Fred D. Davis
Data from three experiments supported the hypothesis that an individual's perception of a particular system's ease of use is anchored to her or his general computer self-efficacy at all times, and objective usability has an impact on ease-of- use perceptions about a specific system only after direct experience with the system.
International Journal of Electronic CommerceWhat Trust Means in E-Commerce Customer Relationships: An Interdisciplinary Conceptual Typology
2,220 Citations2001D. Harrison McKnight, Norman L. Chervany
This paper justifies a parsimonious interdisciplinary typology and relates trust constructs to e-commerce consumer actions, defining both conceptual-level and operational-level trust constructs.
MIS QuarterlyGender Differences in the Perception and Use of E-Mail: An Extension to the Technology Acceptance Model1
2,212 Citations1997David Gefen, Detmar W. Straub
It is suggested that researchers should include gender in IT diffusion models along with other cultural effects, suggesting that more favorable communications environments might be created, environments that take into account not only organizational contextual factors, but also the gender of users.
Information & ManagementTesting the technology acceptance model across cultures: A three country study
1,219 Citations1997Detmar W. Straub, Mark Keil +1 more
This study compares the TAM model across three different countries: Japan; Switzerland; and the United States, and indicates that TAM holds for both the U.S. and Switzerland, but not for Japan, suggesting that the model may not predict technology use across all cultures.
Elsevier eBooksCriteria for Scale Selection and Evaluation
1,195 Citations1991John P. Robinson, Phillip R. Shaver +1 more
Journal of Management Information SystemsTesting the Determinants of Microcomputer Usage via a Structural Equation Model
1,152 Citations1995Magid Igbaria, Tor Guimãrães +1 more
The tested conceptual model confirms the effects of individual, organizational, and system characteristics on perceived ease of use and perceived usefulness and confirms the importance of EUC support and management support, as well as the need for designing mechanisms to improve user perceptions of microcomputers.
Journal of Consumer ResearchA Clinical Screener for Compulsive Buying
989 Citations1992Ronald J. Faber, Thomas C. O’Guinn
Journal of Advertising ResearchA Multivariate Analysis of Web Usage
914 Citations1999Pradeep K. Korgaonkar, Lori D. Wolin
Communications of the ACMElectronic shopping
597 Citations1998Gerald L. Lohse, Peter Spiller
By reviewing the user interface features in the context of electronic shopping, this article hopes to facilitate the process of designing and evaluating alternative storefronts by identifying key features that impact traffic and sales.
Information & ManagementComputer playfulness and anxiety: positive and negative mediators of the system experience effect on perceived ease of use
527 Citations2002Gary Hackbarth, Varun Grover +1 more
The findings indicate that those interventions found to influence the mediating variable of computer anxiety should be used to effectively enhance ease of use perceptions.
MIS QuarterlySoftware Evaluation and Choice: Predictive Validation of the Technology Acceptance Instrument
434 Citations1994Bernadette Szajna
This research introduces a criterion variable that measures intentions as a choice among sevearl alternatives with subjects actually expecting to use their choice.
Journal of Advertising ResearchA Psychographic Analysis of Generation Y College Students
410 Citations2001Joyce M. Wolburg, James Pokrywczynski
Journal of Consumer MarketingExploring motivations for consumer Web use and their implications for e‐commerce
410 Citations2003Jessica L. Joines, Clifford W. Scherer +1 more
Most importantly, transactional privacy concerns were found to be negatively related to percentage of time spent on product searches and online shopping, while economic motivations had a positive influence.
Communications of the ACMUser interface directions for the Web
341 Citations1999Jakob Nielsen
The Web is heading toward its own year-end calamity unless some skillful maneuvering is applied—quickly, and every UI professional in the world would need to be trained.
Basic Principles of Structural Equation Modeling: An Introduction to LISREL and EQS
248 Citations1995Ralph O. Mueller
Information Systems ResearchInformation and Communication: Alternative Uses of the Internet in Households
236 Citations1999Robert E. Kraut, Tridas Mukhopadhyay +3 more
The results show that e-mail drives people's use of the Internet, and those who used e- mail more than they used the Web were also more likely to continue using the Internet over the course of a year.
Journal of electronic commerce researchAN INSTRUMENT FOR MEASURING CUSTOMER SATISFACTION TOWARD WEB SITES THAT MARKET DIGITAL PRODUCTS AND SERVICES
226 Citations2001Yi‐Shun Wang, Tzung‐I Tang +1 more
This study develops a comprehensive model and instrument for measuring customer information satisfaction for web sites that market digital products and services and hopes that the instrument can be used by other researchers to develop and test Internet marketing and EC theories in the future.
Journal of Computer Information SystemsGoing with the Flow: Predicting Online Purchase Intentions
207 Citations2003Melinda Korzaan
A theoretical model that combines flow theory with the Theory of Reasoned Action is proposed and empirically tested and explains 60% of individuals' intentions to make purchases online.
Journal of Computer Information SystemsEvaluating Electronic Commerce Acceptance with the Technology Acceptance Model
165 Citations2016Donna Weaver McCloskey
The number of hours spent using the internet per week had a significant impact on all four measures of electronic commerce participation, whether they bought something online, how many times they bought Something Online, how frequently and how much was spent buying online.
ON THE EXPLANATION OF FACTORS AFFECTING E-COMMERCE ADOPTION
156 Citations2001Dongwon Lee, Jinsoo Park +1 more
The study finds that all of the antecedent constructs directly and/or indirectly affect the consumer’s adoption of e-Commerce, and suggests that firms providing products/services through eCommerce should consider these contextual factors in order to facilitate consumers’ adoption behavior.
IEEE Transactions on Engineering ManagementDifferentiating between adopter categories in the uses and gratifications for internet services
49 Citations2003Tom Stafford
This study operationalizes adoption behavior along a continuum of user experience levels and helps to build an understanding of the differences between innovative early adopters, the profitable mainstream majority, and laggard technological adopters.
Office Technology and PeopleLegitimation in Information Systems Development: A SocialChange Perspective
27 Citations1989Heinz K. Klein, Rudy Hirschheim
Consideration of the concepts related to the six factors for analysing the current bases for legitimation in information systems development can help information systems researchers to sense emergent issues.
International Conference on Information SystemsExplorative analysis and evaluation of commercial web information systems
22 Citations1999Arno Scharl, Christian Bauer
The presented architecture facilitates automated data gathering, which is a prerequisite for obtaining a training sample of appropriate size, and is subsequently used as input vector for two neuronal network architectures.