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Health service quality : an introduction to quality methods for health services

Blackwell Scientific eBooksPublished 1 January 1992
John Øvretveit
Citations137

TL;DR

Introduction and overview business strategy and marketing client quality professional quality management quality management and controlling quality quality assurance and accreditation introducing and sustaining a quality programme improving health service quality.

Abstract

Introduction and overview business strategy and marketing client quality professional quality management quality management and controlling quality quality assurance and accreditation introducing and sustaining a quality programme improving health service quality.

Keywords

Health ProfessionsBusiness, Management and Accounting