Management Communication: A Case-Analysis Approach
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Abstract
O'Rourke, Management Communication 4e TOC Chapter 1: Management Communication in Transition Chapter 2: Communication and Strategy Chapter 3: Communication Ethics Chapter 4: Speaking Chapter 5: Writing Chapter 6: Persuasion Chapter 7: Technology Chapter 8: Listening and Feedback Chapter 9: Nonverbal Communication Chapter 10: Intercultural and International Communication Chapter 11: Conflict Management Chapter 12: Business Meetings Chapter 13: Meeting the Media Appendix A: Analyzing a Case Study Appendix B: Writing a Case Study Appendix C: Sample Business Letter Appendix D: Sample Business Memo Appendix E: Sample Strategy Memo Appendix F: Documentation Appendix G: Media Relations for Business Professionals Appendix H: Sample Press Release