Sabah's responses to 11 September: a tourism analysis.
CABI eBooksPublished 15 December 2006
B. P. B. Awangku Hassanal, W. H. Wan Shawaluddin
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Abstract
This chapter examines the effects of the terrorist attacks of 11 September 2001 (9/11) on tourism in Sabah, Malaysia, and the instruments employed by the tourist industry to manage the crisis. It is indicated that Sabah's experience with 9/11 reflects an effective approach to crisis management and demonstrates the resistance to crises in the long term in the tourism industry.
Keywords
Social Sciences