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Offices are open systems

ACM Transactions on Information SystemsPublished 1 July 1986Open access
Carl Hewitt
Citations344
SJR quartileQ1
SJR score1.54
SNIP2.78
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TL;DR

This paper takes a prescriptive stance on how to establish the information-processing foundations for taking action and making decisions in office work from an open systems perspective and proposes due process as a central activity in organizational information processing.

Abstract

This paper is intended as a contribution to analysis of the implications of viewing offices as open systems. It takes a prescriptive stance on how to establish the information-processing foundations for taking action and making decisions in office work from an open systems perspective. We propose due process as a central activity in organizational information processing. Computer systems are beginning to play important roles in mediating the ongoing activities of organizations. We expect that these roles will gradually increase in importance as computer systems take on more of the authority and responsibility for ongoing activities. At the same time we expect computer systems to acquire more of the characteristics and structure of human organizations.

Keywords

Social SciencesEngineering