Redirecting direct manipulation or what happens when the goal is in front of you but the interface says to turn left?
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TL;DR
It is argued here that the essence of direct manipulation is not directness per se, but manipulation of task relevant objects in a task relevant manner.
Abstract
The feeling of directness arises when the interface permits the user to manipulate an interface object in a way analogous to manipulating the real object. However, we argue here that the essence of direct manipulation is not directness per se, but manipulation of task relevant objects in a task relevant manner. The research reported studies users of HyperCard after 20 hours of practice. We found that when users deviated from taught strategies that 25% of the time they invented new strategies that attempted a more direct manipulation of the task object than that permitted by the design of the interface.
