The Impact of Time and Place on the Operation of Mobile Computing Devices

It is argued that interface designers must consider means of reducing the impact of geographic allocation upon the operation of mobile computing devices, which lead to delays in the transmission of critical information.

Abstract

Recent improvements in the quality and reliability of wireless communications has led to the development of a range of mobile computing devices. Many portable computers now offer modem connections through cellular and satellite telephone networks. Taxi services, emergency vehicles, domestic repair teams all now rely upon mobile links to central computing systems. In spite of these advances, a number of technical problems still affect the quality of interaction with mobile applications. Electromagnetic interference blocks radio signals. Obstacles in the line of sight can interrupt microwave and infra-red transmissions. Tracking problems frustrate the use of low-level satellites. Transmission delays affect the service provided by higher, geostationary satellites. From the users' point of view, these problems manifest themselves as geographical constraints upon the usability of their 'mobile' device. This lead to delays in the transmission of critical information. These, in turn, lead to the frustration and error that often complicates the operation of mobile computer systems. In the short term, it seems unlikely that the technical limitations will be resolved. The following pages, therefore, argue that interface designers must consider means of reducing the impact of geographic allocation upon the operation of mobile computing devices.