Older people and mobile phones: A multi-method investigation
International Journal of Human-Computer StudiesPublished 21 March 2008
Sri Kurniawan
Citations354
SJR quartileQ1
SJR score1.39
SNIP2.34
Generate an AI Snapshot to get a quick, structured summary of this paper.
Study Snapshot
ObjectiveStudy objective
MethodsResearch methodology
PopulationPopulation studied
Sample sizeSample sizes
OutcomesStudy outcomes here
ResultsStudy results comes here
LimitationsResearch study limitations comes here
A concise AI-generated summary of the paper will appear here once you click Generate AI Snapshot.
TL;DR
It was revealed that older people are passive users of mobile phones, that they experience fear of consequences of using unfamiliar technology, and that most preferred design features are aids for declining functional abilities.
Abstract
This paper investigates issues related to the use of mobile phones by people aged 60 years and over and characteristics of an ageing-friendly mobile phone. This study combines qualitative and quantitative analysis methods of Delphi interviews, focus group discussions, and online survey. The expert interviews and the focus group discussions covered usage patterns, problems, benefits, and desired and unwanted features. The issues raised in the discussions were translated into an online survey of 100 people. This study revealed that older people are passive users of mobile phones, that they experience fear of consequences of using unfamiliar technology, and that most preferred design features are aids for declining functional abilities. Gender differences in preferred design features were observed, with women focusing on haptic aids and men on perceptual aids.
Keywords
Social SciencesComputer ScienceBusiness, Management and Accounting
Best practices in exploratory factor analysis: four recommendations for getting the most from your analysis
10,230 Citations2020Anna B. Costello, Jason W. Osborne
Practical information on making decisions regarding (a) extraction, (b) rotation, (c) the number of factors to interpret, and (d) sample size is provided.
The Content Analysis Guidebook
9,183 Citations2017Kimberly A. Neuendorf
The Content Analysis Guidebook provides an accessible core text for upper-level undergraduates and graduate students across the social sciences that unravels the complicated aspects of content analysis.
Jessica Kingsley Publishers eBooksGazing into the oracle : the Delphi method and its application to social policy and public health
1,446 Citations1996Erio Ziglio, Michael Adler
Theoretical, Methodological and Practical Issues Arising out of the Delphi Method, Armando Rotondi and David Gustafson.
TechnometricsHow to Conduct Surveys—A Step-By-Step Guide
1,120 Citations1999
This book discusses how to conduct and present surveys, and some of the practical concerns that should be considered when designing and analyzing data from surveys.
International Journal for Quality in Health CareFocus Groups
665 Citations1996Richard A. Powell, Helen M. Single
This paper introduces focus group methodology and discusses its relevance to those researching health care provision and provides guidelines on group composition, the management of group discussion and the process of analysing results.
Telecommunications PolicyComparing internet and mobile phone usage: digital divides of usage, adoption, and dropouts
593 Citations2003Ronald E. Rice, James E. Katz
There are several digital divides, each predicted by somewhat different variables; and while Internet and mobile phone usage levels in 2000 were about the same, their users overlap but do not constitute completely equivalent populations.
Age-old practices in the 'new world'
253 Citations2002Alex Taylor, Richard Harper
An overview of the data collected from an ethnographic study of teenagers and their use of mobile phones suggests that teenagers use their phones to participate in social practices that closely resemble forms of ritualised gift-giving.
Human Factors The Journal of the Human Factors and Ergonomics SocietyModeling Computer Interest in Older Adults: The Role of Age, Education, Computer Knowledge, and Computer Anxiety
242 Citations1999R. Darin Ellis, Jason C. Allaire
The most immediate application of this research is the finding that a simple 3-item instrument can be used to assess computer interest in older populations and will help professionals plan and implement computer services in public-access settings for older adults.
Going wireless
241 Citations2000Leysia Palen, Marilyn Salzman +1 more
Results show that new users tend to rapidly modify their perceptions of social appropriateness around mobile phone use, that actual nature of use frequently differs from what users initially predict, and that comprehension of service-oriented technologies can be problematic.
Proceedings of the Human Factors and Ergonomics Society Annual MeetingThe Use of Communication Technologies by Older Adults: Exploring the Benefits from the User's Perspective
172 Citations2001Anne-Sophie Melenhorst, Wendy A. Rogers +1 more
Lecture notes in computer scienceMental Models of a Cellular Phone Menu. Comparing Older and Younger Novice Users
111 Citations2004Martina Ziefle, Susanne Bay
The awareness of the hierarchical structure of the menu is of central importance to use a cellular phone properly and it should be made more transparent to the user.
Journal of Advanced NursingFocus groups in distance nursing education
101 Citations1993Judith MacIntosh
An educator's experience using focus groups with post-RN nursing students in a course offered by audio teleconferencing is described to demonstrate how the process was used to integrate the focus group experience into the distance education classroom.
Personal and Ubiquitous ComputingUser and Concept Studies as Tools in Developing Mobile Communication Services for the Elderly
97 Citations2002Markku Mikkonen, S. Va ̈yrynen +2 more
The study concentrated on finding out the key service needs of elderly people by means of various group methods, and one important finding was the positive opinions about additional value of wireless devices and services.
Lecture notes in computer scienceAn Exploratory Study of How Older Women Use Mobile Phones
49 Citations2006Sri Kurniawan
This study is one of a very few studies that provides a diagrammatic representation of older mobile phone female users' cooperative learning process and strategies and presents a combination of quantitative and qualitative data, which provides more nuanced interpretation and understanding of the use of mobile phones by older women.
Universal access to mobile telephony as a way to enhance the autonomy of elderly people
49 Citations2001Julio Abascal, A Balcells
The novelties that mobile technology may introduce into the lives of older users are analyzed, some dangers and challenges arising from the use of these technologies are pointed out, and some future applications of the present mobile technologies are revised.
Fujitsu Scientific and Technical JournalUniversal design activities for mobile phone : Raku Raku PHONE
25 Citations2005Toru Irie, Keigo Matsunaga +1 more
The steps taken to achieve universal design in the Raku Raku PHONE and the universal design features of its hardware, software, and audio functions are described.
Designing mobile phone interface with children
9 Citations2007Xiaowei Cao, Sri Kurniawan
There were similarities in the problems and desired features children and adults share, but children had some unique requirements and preferences, such as cartoon-styled icons or placing access to emergency number at the home screen.