Crisis communications: Planning for the unplanned
Business HorizonsPublished 1 January 1985
Robert L. Dilenschneider, Richard C. Hyde
Citations33
SJR quartileQ1
SJR score2.28
SNIP2.56
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Abstract
Crises can't be planned, but they can be anticipated. Having tactical and strategic guidance teams in place and having a written plan of action ensure that your organization will have the best possible chance of handling whatever crisis arises quickly and forthrightly.
Keywords
Social Sciences