Developing knowledge-based client relationships : the future of professional services
Medical Entomology and ZoologyPublished 1 January 2000
Ross Dawson
Citations105
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Abstract
Adding Value to Clients Professional Services Adding Value to Information Adding Value to Client Decision-Making Adding Value to Client Capabilities Channels for Knowledge Transfer Firm-Wide Relationship Management Co-creation of Knowledge Pricing Knowledge Creating Value in the Knowledge Economy Appendix - The Nature of Mental Models
Keywords
Business, Management and Accounting