Migrants and their overseas travels: A psychographic segmentation of Australia's Vietnamese community

Abstract

This study profiled the travel patterns of Australia's Vietnamese community, with particular reference to travel back to Vietnam. Using a variety of analytical techniques including analysis of variance, factor analysis and regression analysis, the study identified four discrete psychographic groups. These were the ‘home‐sick,’ the ‘suspicious,’ the ‘culture seekers’ and the ‘price sensitive.’ Major contrasts were evident between the various segments. The ‘home‐sick’ appeared to be experiencing difficulties in adapting to their adopted country. In the case of the segment referred to as the ‘suspicious’ we cannot assume that they were experiencing more actual difficulties, but they expressed greater reluctance to consider return trips to their former homeland. The ‘culture seekers’ and ‘price sensitives’ exhibited more of the characteristics of regular leisure travellers and their travel attitudes were less obviously distinguishable as migrant attitudes. The study concluded that psychographic analyzes can lead to a better understanding of the travel behavior and attitudes of migrants and may assist destinations such as Vietnam to target the visiting friends and relatives market more effectively.