ERP, Balanced Scorecard, and IT: How Do They Fit Together?
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TL;DR
Enterprise resource planning software affected everything from order capture to accounting and warehousing, but people were still swamped with information that reflected the past, instead of predicting the future—until the Balanced Scorecard approach came along.
Abstract
Abstract Enterprise resource planning (ERP) software affected everything from order capture to accounting and warehousing. However, people were still swamped with information that reflected the past, instead of predicting the future—until the Balanced Scorecard approach came along. But what's the role of information technology in this new strategy? © 2001 John Wiley & Sons, Inc.