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A dialogue technique to enhance electronic communication in virtual teams

IEEE Transactions on Professional CommunicationPublished 1 June 2000Open access
Bernard C. Y. Tan, Kwok‐Kee Wei, Weiwei Huang, Guet‐Ngoh Ng
Citations78
SJR quartileQ4
SJR score0.11
SNIP0.06
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TL;DR

Results from an experiment showed that virtual teams which used a dialogue technique that facilitates building of shared understanding had better relational development and decision outcome than those which did not and these differences remained over time.

Abstract

10.1109/47.843643

Keywords

PsychologySocial SciencesBusiness, Management and Accounting