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Causal Attributions and Expectancy Estimates: A Framework for Understanding the Dynamics of Salesforce Motivation

Journal of MarketingPublished 1 January 1986
R. Kenneth Teas, James C. McElroy
Citations100
SJR quartileQ1
SJR score13.39
SNIP5.22

Abstract

The authors present a conceptual framework for integrating attribution theory within an expectancy model of salesforce motivation. Emphasis is placed on the development of hypotheses surrounding the effect of causal attributions on expectancy beliefs as well as on factors influencing this proposed relationship, namely, past performance information and individual differences.

Keywords

Business, Management and Accounting